Customer reviews from whirlpool.com
Whirlpool - 21.4 Cu. Ft. Side-by-Side Refrigerator - Black
Average customer rating
4.2
(12,236 Reviews)
Rating breakdown 12,236 reviews
5 Stars
5,860
4 Stars
3,941
3 Stars
1,638
2 Stars
375
1 Star
422
83%of customers recommend this product.
(
8,255 out of
9,916)
Customer Reviews for Whirlpool - 21.4 Cu. Ft. Side-by-Side Refrigerator - Black
Customer Rating
1
Refrigerator is constantly 19 degrees
on July 8, 2025
Posted by: Garbage
from Susquehanna county, PA
[This review was collected as part of a promotion.] This unit DID NOT Work out of box. It’s been two weeks and still waiting for parts to get up and running.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, July 8, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 749324
We’re looking forward to hearing from you.
Christy T
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good fridge
on July 8, 2025
Posted by: Tcastle1212
from Stephenville, TX
[This review was collected as part of a promotion.] Have enjoyed the new fridge. Ice maker is louder than expected, but overall, it's great!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Exact size we needed.
on July 8, 2025
Posted by: MarkD
[This review was collected as part of a promotion.] Really love this refrigerator. Only complaint I have is the lighting for filling the water in a glass or cup is not visible. The lighting works well for the ice dispenser, when dispensing water, the level is not visible where I have it located in my park model mobile home. Water dispenser is so high, the existing lighting is blocked.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Very quiet.
on July 8, 2025
Posted by: Bonnie
from Myerstown, PA
[This review was collected as part of a promotion.] Works well, looks great in my kitchen! Glad I chose this model.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Enjoying the features of a side by side
on July 8, 2025
Posted by: Mid west 12345
[This review was collected as part of a promotion.] We have had our new fridge about a month. Was easy to setup , looks great, works great, and we are enjoying the features
Written by a customer while visiting whirlpool.com
Customer Rating
3
Have it leveled when installed!
on July 8, 2025
Posted by: Cat28
from North Carolina
[This review was collected as part of a promotion.] I dread opening the doors. The whole refrigerator leans back and I’m wearing out my shoulder with the constant opening when it slams shut before I need it closed. If it had been leveled when installed I would give a 5. The installers did not bring a level.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features
on July 8, 2025
Posted by: Cbfridge
[This review was collected as part of a promotion.] Very nice fridge, I love the outside and the inside !
Written by a customer while visiting whirlpool.com
Customer Rating
3
Whirlpool Wonder
on July 9, 2025
Posted by: Reddog
from Easley SC
[This review was collected as part of a promotion.] This refrigerator meets all of our needs, except for the ice maker. It is slow producing enough ice.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com