Customer reviews from whirlpool.com
Whirlpool - 21.4 Cu. Ft. Side-by-Side Refrigerator - Black
Average customer rating
4.2
(12,185 Reviews)
Rating breakdown 12,185 reviews
5 Stars
5,836
4 Stars
3,925
3 Stars
1,631
2 Stars
373
1 Star
420
83%of customers recommend this product.
(
8,242 out of
9,899)
Customer Reviews for Whirlpool - 21.4 Cu. Ft. Side-by-Side Refrigerator - Black
Customer Rating
5
Great features!
on March 25, 2024
Posted by: DD53
from Sidney BC
[This review was collected as part of a promotion.] Excellent storage space, well thought out. The door shelving is spacious & love the addition of the can rack with no loss of the rest of the shelving space. The 3 drawers work well. The freezer space is a little smaller with the ice storage in the main freezer instead of the door but still it works well. Love it!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Space
on March 26, 2024
Posted by: amys
from Portland Oregon
[This review was collected as part of a promotion.] This refrigerator is larger inside than my last refrigerator with a ton of door space. There are three drawers with plenty of space for fruits and vegetables, meat and cheese. Our cutout for a refrigerator was on the smaller side limiting our options but this Whirlpool fits perfectly and has all the features and more than we could want in a refrigerator. The unit keeps things super cold and the black stainless color is beautiful in my kitchen. I couldn't be more pleased.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Easy to set up and operate
on March 26, 2024
Posted by: Steve
from Baltimore MD
[This review was collected as part of a promotion.] like the fridge alot. Especially the lighting inside and the overall appearance
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Product
on March 26, 2024
Posted by: Brenda27
from North Carolina
[This review was collected as part of a promotion.] I really have enjoyed this refrigerator! So far it has been an excellent purchase!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Perfect for small kitchen
on March 26, 2024
Posted by: Meglynne6
[This review was collected as part of a promotion.] Love it so far! Perfect for my small kitchen yet holds a lot!
Written by a customer while visiting whirlpool.com
Customer Rating
1
on March 26, 2024
Posted by: Brenda58
[This review was collected as part of a promotion.] Not happy the doors have never sealed right when delivered they couldn’t get doors on right
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 27, 2024
Thank you for sharing your insights with us, Brenda58. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 508244.
We’re looking forward to hearing from you.
Marcos O
We’re looking forward to hearing from you.
Marcos O
Written by a customer while visiting whirlpool.com
Customer Rating
4
Plenty of room. More then expected.
on March 27, 2024
Posted by: Steve K
[This review was collected as part of a promotion.] Overall this refrigerator is everything I was looking for. The only issue I have is the lack of any good literature on it's features and how to use them.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
water filter
on March 27, 2024
Posted by: jm5!
from Arkansas
[This review was collected as part of a promotion.] The refrigerator is a great size and kept things at the right temperature. Kept having to replace the water filter every couple of weeks. The water pressure would be great for the first couple of days then by the end of the month there would not be enough to make ice or get water from the door. Not even a year of having the refrigerator, out of the blue, no surges or anything, it quit cooling.
Appliances are not made like they used to be made.
On a plus, Whirlpool has worked hard to help find a repair person that would come to a rural area to fix.
Appliances are not made like they used to be made.
On a plus, Whirlpool has worked hard to help find a repair person that would come to a rural area to fix.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 29, 2024
Thank you for sharing your insights with us, jm5. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 508624.
We’re looking forward to hearing from you.
Marcos O
We’re looking forward to hearing from you.
Marcos O
Written by a customer while visiting whirlpool.com