Customer reviews from whirlpool.com
Whirlpool - 21.4 Cu. Ft. Side-by-Side Refrigerator - Black
Average customer rating
4.2
(12,185 Reviews)
Rating breakdown 12,185 reviews
5 Stars
5,836
4 Stars
3,925
3 Stars
1,631
2 Stars
373
1 Star
420
83%of customers recommend this product.
(
8,242 out of
9,899)
Customer Reviews for Whirlpool - 21.4 Cu. Ft. Side-by-Side Refrigerator - Black
Customer Rating
5
Adequate storage, water , and ice despenser
on March 22, 2024
Posted by: Lois
[This review was collected as part of a promotion.] I purchased this beautiful refrigerator in February 2024, and I’m very glad I did. It has plenty of room to meet my food storage needs, and a great ice maker, with a water dispenser. I am able to easily maneuver my new refrigerator in order to clean underneath . This also makes me very happy with this product.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Just almost perfect for me
on March 22, 2024
Posted by: Barbara
from Butler, pa
[This review was collected as part of a promotion.] Bought frig recently love it, except funny noise , when opening doors frig motor stops, that I like, but motor turns on to soon after closing door, and last (so far) no way to level except by putting wood under a corner.
Appreciated attention received about leveling, handles not even.
Appreciated attention received about leveling, handles not even.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features!
on March 23, 2024
Posted by: Terry
from Molalla Oregon
[This review was collected as part of a promotion.] I really like our new refrigerator. It works great!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Finally a refrigerator that fits!
on March 23, 2024
Posted by: Jimo
from Poconos, PA
[This review was collected as part of a promotion.] First off, thanks Whirlpool for making a refrigerator that fits my cabinet. Not all of us have 1,000 sq ft kitchens with 30 cu ft refrigerators. Overall I like this refrigerator. It is a bit noisier than I expected. I measured around 47dB with my iPhone app in front of the main door. It's not loud, but noticeable. I have had this fridge for about 1 1/2 months and it has worked perfectly. My only gripe is the ice maker. It is the worst design ever. The switch to turn it off isn't accessible unless you remove the whole ice bin. When it is full, that is not so easy. Then when the ice bin is full, it keeps trying to dump new ice every hour. You can hear the motor turning. Then it detects it is full, and returns to original position. So annoying! Why does it even try if it's full? Then when dispensing ice, it will chop the ice a little and send ice pieces all over the place. I have it set to cubes, not chop.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
New fridge
on March 24, 2024
Posted by: Rwats
[This review was collected as part of a promotion.] Bought a month ago and very happy so far. No issues and working great.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Just got it.
on March 25, 2024
Posted by: Finally here
from Indiana, PA 15701
[This review was collected as part of a promotion.] I bought this model in February 2023. Stopped cooling December 4. 2023. Contacted you December 6, 2023.
After four refrigerators and several no shows, we received a refrigerator March 22, 2024
After four refrigerators and several no shows, we received a refrigerator March 22, 2024
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 27, 2024
Thank you for sharing your insights with us, Finally here. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 507412.
We’re looking forward to hearing from you.
Marcos O
We’re looking forward to hearing from you.
Marcos O
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Size and Features
on March 25, 2024
Posted by: Jordan
[This review was collected as part of a promotion.] I bought the refrigerator to replace the old refrigerator that was in the house. It is the perfect size and works Amazing.
Written by a customer while visiting whirlpool.com
Customer Rating
4
I don't really understand the question..
on March 25, 2024
Posted by: No nickname.
from Grants Pass, Oregon
[This review was collected as part of a promotion.] Refrigerator is smaller than the one we had before but is okay; The parts inside aren't as strong as the one we had before.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com