Customer reviews from whirlpool.com
Whirlpool - 21.4 Cu. Ft. Side-by-Side Refrigerator - Black
Average customer rating
4.2
(12,185 Reviews)
Rating breakdown 12,185 reviews
5 Stars
5,836
4 Stars
3,925
3 Stars
1,631
2 Stars
373
1 Star
420
83%of customers recommend this product.
(
8,242 out of
9,899)
Customer Reviews for Whirlpool - 21.4 Cu. Ft. Side-by-Side Refrigerator - Black
Customer Rating
5
water filter on bottom of unit not on top
on March 18, 2024
Posted by: silver bear
from sanford, nc
[This review was collected as part of a promotion.] one of many whirlpool appliances I purchased the last 53 years, hope its as good as the others
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Seems to be a solid product thus far
on March 18, 2024
Posted by: apham614
from Columbus OH
[This review was collected as part of a promotion.] Nice quality product. Only had for about a month and there hasn’t been any issues. Hoping this will last well beyond the manufacturer warranty.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Love the features, even if it costs you space
on March 18, 2024
Posted by: Patrick R
from Red Lion, PA
[This review was collected as part of a promotion.] This refrigerator is solid. Water/ice in the door are amazing, holds a consistent temperature and is reasonably efficient. My only complaint is that between the in door features and the drawer layout you lose a bit of space. It still holds a lot, but an older fridge with simpler tiered shelves can definitely hold more. That being said, for us it's well worth the trade off.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Delivery problems
on March 18, 2024
Posted by: Dianne
from Beaver Creek, Colorado
[This review was collected as part of a promotion.] This was delivered on the 23rd February however the delivery person would not remove the copper wire that was attached to the old fridge for the water supply and I had to get a maintenance person for the building to do it so the new one could be installed, what would I have done if I had just been in a house on my own? Also the doors of the fridge are not aligned one is higher than the other and this wasn't dealt with.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Just OK
on March 18, 2024
Posted by: Robert B
[This review was collected as part of a promotion.] Very little room inside , no place for eggs, no drip pan for the water or ice
And overall, very thin material, it doesn't fill solid
And overall, very thin material, it doesn't fill solid
Written by a customer while visiting whirlpool.com
Customer Rating
4
My Fridge
on March 19, 2024
Posted by: Condoman
[This review was collected as part of a promotion.] So far so good! Looks good. Keeps items very cold!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Water leak.
on March 20, 2024
Posted by: Leaker
[This review was collected as part of a promotion.] Issues with ice maker. Water running down inside back wall of freezer. 3 visits from Technician. Unable to repair and have to wait 4 weeks for a replacement.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 21, 2024
Thank you for sharing your insights with us, Leaker. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 504948.
We’re looking forward to hearing from you.
Marcos O
We’re looking forward to hearing from you.
Marcos O
Written by a customer while visiting whirlpool.com
Customer Rating
5
Good experience!
on March 20, 2024
Posted by: Carol816
[This review was collected as part of a promotion.] I’m happy with my new refrigerator and am still finding all the features.
Written by a customer while visiting whirlpool.com