Customer reviews from whirlpool.com
Whirlpool - 21.4 Cu. Ft. Side-by-Side Refrigerator - Black
Average customer rating
4.2
(12,185 Reviews)
Rating breakdown 12,185 reviews
5 Stars
5,836
4 Stars
3,925
3 Stars
1,631
2 Stars
373
1 Star
420
83%of customers recommend this product.
(
8,242 out of
9,899)
Customer Reviews for Whirlpool - 21.4 Cu. Ft. Side-by-Side Refrigerator - Black
Customer Rating
5
Excellent overall service!
on March 16, 2024
Posted by: Kalebglenn
from Wichita Falls, TX
[This review was collected as part of a promotion.] Super happy with how it cools evenly. The ice maker and water filter are also phenomenal!
Written by a customer while visiting whirlpool.com
Customer Rating
5
on March 16, 2024
Posted by: Sweetie
[This review was collected as part of a promotion.] We needed a new refrigerator and this one was the only one I could find that would fit width wise in our space, we are satisfied with the new refrigerator other than the cost of water filters
Written by a customer while visiting whirlpool.com
Customer Rating
5
Answer to small refrigerator space
on March 16, 2024
Posted by: LJJ91
from Tulsa, Oklahoma
[This review was collected as part of a promotion.] Mostly I am happy with our new Whirlpool refrigerator. I have found the ice lever might be a little short. It is easy for our glass to slip off it when we are getting ice, and when our daughters come for visits if they try to fill there big thermos I wonder if they will fit under there. I do like having the 2 separate levers for water & ice. Inside is nicely arranged but I wish the top shelf could have been an inch or two taller. I really do like it overall. I am 91 years old.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Excellent refrigerator.
on March 16, 2024
Posted by: MP369
[This review was collected as part of a promotion.] Purchased on 2-27-24. Excellent features overall. Ice/water through door is a plus. Plenty of room and storage areas.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love it
on March 16, 2024
Posted by: clfl
from sc
[This review was collected as part of a promotion.] Love it. Just takes time on how i will like reorganizing my items in this layout. My old fridge had shelves unlike these as far as width and height. 3 drawers. Nice ice maker options with light. adjustable shelves in door only but not main shelves.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great refrigerator but no cooked water
on March 16, 2024
Posted by: rla0116
[This review was collected as part of a promotion.] My refrigerator was delivered almost 2 weeks ago and I like it a lot. The only thing that I would like is cold water from the dispenser.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Meh!
on March 17, 2024
Posted by: Sodsquad
[This review was collected as part of a promotion.] Less than a month old and in the last few days it started having trouble keeping cold. Currently investigating the problem. First clue was it stopped making ice a couple days ago. Discovered the freezer won't go below 25 degrees and the other side won't go below 40.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 19, 2024
Thank you for sharing your insights with us, Sodsquad. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 503440.
We’re looking forward to hearing from you.
Marcos O
We’re looking forward to hearing from you.
Marcos O
Written by a customer while visiting whirlpool.com
Customer Rating
5
Perfect refrigerator for my house
on March 18, 2024
Posted by: Trisha
[This review was collected as part of a promotion.] Perfect size refrigerator for my small house. It’s beautiful compact that holds a lot love the crushed dice.
Written by a customer while visiting whirlpool.com