Customer reviews from whirlpool.com
Whirlpool - 21.4 Cu. Ft. Side-by-Side Refrigerator - Black
Average customer rating
4.2
(12,182 Reviews)
Rating breakdown 12,182 reviews
5 Stars
5,834
4 Stars
3,925
3 Stars
1,631
2 Stars
373
1 Star
419
83%of customers recommend this product.
(
8,241 out of
9,897)
Customer Reviews for Whirlpool - 21.4 Cu. Ft. Side-by-Side Refrigerator - Black
Customer Rating
5
Great refrigerator!
on February 24, 2024
Posted by: lynne80
from Sewell New Jersey
[This review was collected as part of a promotion.] The first refrigerator delivered was defective and couldn't be fixed. I immediately received a replacement. This refrigerator has been working beautifully. I love how the water and ice work on the door. Very easy to use. Love the glass shelves. I have a side by side and there is so much room for my food and easy access. I have all Whirlpool appliances in my home and am very happy with this company.Great
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
on February 24, 2024
Posted by: renb
[This review was collected as part of a promotion.] Very happy with this purchase. Has proved to be a great choice.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great ice maker.
on February 24, 2024
Posted by: Ginnah48
[This review was collected as part of a promotion.] Very nice. The only thing I would change is the height of the top shelf. It could use about another inch of head space.
Written by a customer while visiting whirlpool.com
Customer Rating
5
on February 25, 2024
Posted by: Thedude
[This review was collected as part of a promotion.] Everything works, the doors were easy to put on. Looks well made. No scratches or issues
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great side by side
on February 25, 2024
Posted by: JZ fridge
[This review was collected as part of a promotion.] I replaced an old whirlpool so much more space even though it’s the same size. Makes great ice and love the look. I really wanted a French door but didn’t have room thrilled with this side by side.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Whirlpool side by side fridge 33"
on February 25, 2024
Posted by: KTBC
from Suffolk, VA
[This review was collected as part of a promotion.] We did a reno in our kitchen and needed a smaller fridge. This is a great size however it would be nice if the shelf heights were adjustable. They are not so the top shelf doesn't fit anything taller than 1/2 gallon milk jug.
Other than that we are happy with this fridge.
Other than that we are happy with this fridge.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Junk
on February 25, 2024
Posted by: Doug
from Kentucky
Just over two years old and I’m replacing the ice maker
No, I would not recommend this to a friend.
Response from whirlpool.comBy Marcos O, Social Care, February 28, 2024
Thank you for sharing your insights with us, Doug. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you.
We’re looking forward to hearing from you.
Marcos O
We’re looking forward to hearing from you.
Marcos O
Written by a customer while visiting whirlpool.com
Customer Rating
3
Good, but not Great
on February 26, 2024
Posted by: Peter
from Long Island NY
[This review was collected as part of a promotion.] I purchased this refrigerator a month ago. I find the front to back Ice and Water paddles on the front of the freezer door to be inconvenient. Filling a tall glass with ice will hit the water paddle and get water all over the place. After filling with water, the last bit of water will drip down the front of the door. The ability to arrange shelving is limited, although most of the refrigerators I saw have this type of shelving and brackets. There is a Large plastic covering inside the refrigerator that could have been better designed so it doesn't take up as much space.
Written by a customer while visiting whirlpool.com