Customer reviews from whirlpool.com
Whirlpool - 21.4 Cu. Ft. Side-by-Side Refrigerator - Black
Average customer rating
4.2
(12,182 Reviews)
Rating breakdown 12,182 reviews
5 Stars
5,834
4 Stars
3,925
3 Stars
1,631
2 Stars
373
1 Star
419
83%of customers recommend this product.
(
8,241 out of
9,897)
Customer Reviews for Whirlpool - 21.4 Cu. Ft. Side-by-Side Refrigerator - Black
Customer Rating
4
Good improvement from previous nodel
on February 15, 2024
Posted by: Tom1
from East Coast. USA
[This review was collected as part of a promotion.] I replaced my old Whirlpool with this new model. There have been many improvements from the previous nodel including the ice maker. Not happy with the finish of the stainless steel. The manual says don’t use stainless steel cleaner or paper towels, and getting it to look clean is very difficult. Otherwise good so far.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
loud noisy
on February 15, 2024
Posted by: timba
[This review was collected as part of a promotion.] runs all the time and when it does its very loud and irritating... You can hear it running through out main floor of the house.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, February 16, 2024
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 484380.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Number of shelves is great
on February 16, 2024
Posted by: Make no sense to me
[This review was collected as part of a promotion.] I love 2 doors refrigerators , mo need to bend down to get the frozen food.. i have a bad back
Written by a customer while visiting whirlpool.com
Customer Rating
4
some improvement needed
on February 16, 2024
Posted by: rose333
[This review was collected as part of a promotion.] The ice makeer is currently having issues , a tech is coming Mmonday. Also the bins do not eeasily open.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Whirlpool 33" Refrigerator
on February 16, 2024
Posted by: robotopp
from SLC, UT
[This review was collected as part of a promotion.] Cons: Plastic drawers on plastic rails stick! Turning the ice maker on and off is a pain! Ice machine is noisy and the crushed/peebles ice is more shivered ice. No temperature monitor for fidge or freezer. Not Wi-Fi capable.
Pros: Perfect fit! Exterior is fingerprint resistant, ice and water dispenser in the door work well without leaks. A lot of shelves in the fridge door and flexible options for the shelves in the fridge. Exactly what we needed.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
on February 16, 2024
Posted by: Chuck
[This review was collected as part of a promotion.] Top shelf too low.. otherwise, so far so good......
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
on February 16, 2024
Posted by: Chuck
[This review was collected as part of a promotion.] Top shelf sits to high, milk bottle rubs top, cannot adjust shelves, otherwise good ...
Written by a customer while visiting whirlpool.com
Customer Rating
3
on February 17, 2024
Posted by: WHIRLREFRIG-2023
from Virginia Beach VA
[This review was collected as part of a promotion.] I purchased this refrigerator to replace a 15 year old Kitchen Aid that was still working but the outside was getting
somewhat discolored. Doesn't look like this refrigerator will last 15 years.
somewhat discolored. Doesn't look like this refrigerator will last 15 years.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com