Customer reviews from whirlpool.com
Whirlpool - 21.4 Cu. Ft. Side-by-Side Refrigerator - Black
Average customer rating
4.2
(12,182 Reviews)
Rating breakdown 12,182 reviews
5 Stars
5,834
4 Stars
3,925
3 Stars
1,631
2 Stars
373
1 Star
419
83%of customers recommend this product.
(
8,241 out of
9,897)
Customer Reviews for Whirlpool - 21.4 Cu. Ft. Side-by-Side Refrigerator - Black
Customer Rating
4
Great fridge!
on February 8, 2024
Posted by: Xada84
[This review was collected as part of a promotion.] Very happy with my purchase. The only negative thing is that it is noisy.
Written by a customer while visiting whirlpool.com
Customer Rating
1
items freezing in the fridge
on February 8, 2024
Posted by: pirolin
i have already complained about the poorly designed ice dispenser a few months ago after I set it up and discovered the disaster i bought. now after a few months in operation, i found some items in the frige side that were freezing. i looked for a thermostat control and God help me, none exists. cheapest piece of crap i ever bought. no whirlpool products ever again!!!! disgusting.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, February 13, 2024
Thank you for sharing your insights with us, pirolin. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 480529.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
2
Sub-par Ice maker
on February 8, 2024
Posted by: Eleni
[This review was collected as part of a promotion.] Refrigerator works for small height-restricted space
Response from whirlpool.comBy Whirlpool Team, Consumer Care, February 13, 2024
Hi Eleni, thank you for your review.
If you should have any questions or concerns regarding your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Instagram https://www.instagram.com/whirlpoolusa/.
We’re looking forward to hearing from you.
Marie Q
If you should have any questions or concerns regarding your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Instagram https://www.instagram.com/whirlpoolusa/.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
Keep looking
on February 8, 2024
Posted by: 11DT11
from California
Small freezer. It's just me and my sister, and we cannot do big grocery shopping because the freezer is so small.
Ice machine- when you go to get ice, it sounds like it's broken, you move your glass and ice drops all over the floor. The water lever is right on front of the ice lever so you will always get a little water in whatever you need ice for. Terrible design.
Owner manual sucks- Looking for the water filter because we have a red light on that says H20. What does that mean? I cannot find it in the manual, nor can I find the filter.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great refrigerator for smaller recessed space!
on February 9, 2024
Posted by: Downsizing
[This review was collected as part of a promotion.] We were looking for a new refrigerator and wanted a water and ice dispenser, but we’re afraid we wouldn’t find one that would fit our small recessed space. This refrigerator is perfect in dimension and packed with loads of storage. I love that everything can have its place and you can still see it all!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
on February 9, 2024
Posted by: Stu u
[This review was collected as part of a promotion.] 2nd replacement and replaced it doors didn't close correctly
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, February 13, 2024
Thank you for sharing your insights with us, Stu u. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 480712.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Ice maker and dispenser and water
on February 9, 2024
Posted by: Dave41
[This review was collected as part of a promotion.] Bought it 2 months ago very happy so far so good .
Written by a customer while visiting whirlpool.com
Customer Rating
5
Plenty of space
on February 9, 2024
Posted by: Kimkay
from Missouri
[This review was collected as part of a promotion.] I have had for 1.5 months and Love it ! Very sleek.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com