Customer reviews from whirlpool.com
Whirlpool - 21.4 Cu. Ft. Side-by-Side Refrigerator - Black
Average customer rating
4.2
(12,184 Reviews)
Rating breakdown 12,184 reviews
5 Stars
5,836
4 Stars
3,925
3 Stars
1,631
2 Stars
373
1 Star
419
83%of customers recommend this product.
(
8,242 out of
9,898)
Customer Reviews for Whirlpool - 21.4 Cu. Ft. Side-by-Side Refrigerator - Black
Customer Rating
4
Fits the space in our kitchen.
on December 27, 2023
Posted by: Jean75
[This review was collected as part of a promotion.] This refrigerator fits perfectly into the space we have in our kitchen. He exterior features are great. There are a couple of things that are not pleasing to me. One is the shelves are not adjustable. The top shelve is too small. When the drawers are pulled out, the top comes too. This makes them hard to use. The shelves on the door are wonderful -- adjustable and plenty big. As our space is limited for the placement of the refrigerator, there weren't too many choices out there for us. It will take a bit of time to adjust to it.
Written by a customer while visiting whirlpool.com
Customer Rating
3
on December 27, 2023
Posted by: SueM
[This review was collected as part of a promotion.] I love my new fridge however I hate that the fridge door swings open too fast and too far and all the bottles stored on the door rattle and bounce against each other.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Everything I needed.
on December 27, 2023
Posted by: lori44
from Garden City, Michigan
[This review was collected as part of a promotion.] So glad I picked this one! Love the 3 bins. So much room to organize.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good frig. at reasonable cost, excellent icemaker.
on December 27, 2023
Posted by: Strider4
[This review was collected as part of a promotion.] Good frig. for a limited side by side space. Fairly limited freezer space. The frig door when opened swings all the way back bumping into the adjacent cabinet. The power goes off every time frig. is opened even for seconds which makes me nervous that sooner or later the power switch will wear out.
Written by a customer while visiting whirlpool.com
Customer Rating
1
There are no words
on December 28, 2023
Posted by: Carol 44
[This review was collected as part of a promotion.] Our refrigerator arrived on 12/21/23 DOA. What a disappointment. After running 24 hours it was not cooling at all. We contacted the appliance dealer and they promised a replacement. It’s still sitting in our kitchen. We are waiting to hear when they will deliver the replacement.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, December 28, 2023
Thank you for sharing your insights with us, Carol 44. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 457038.
We’re looking forward to hearing from you.
Marcos O
We’re looking forward to hearing from you.
Marcos O
Written by a customer while visiting whirlpool.com
Customer Rating
5
Happy
on December 28, 2023
Posted by: Lammer58
[This review was collected as part of a promotion.] We’re happier with the fridge than the lady one we bought.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Works to keep stuff cold and frozen.
on December 28, 2023
Posted by: Richie
from Northeast Pennsylvania
[This review was collected as part of a promotion.] It’s a refrigerator. It works. I’m not fond of the door feature that allows it to cam downward when the refrigerator door is opened and the door stops against the hinge with excessive force. I can foresee an issue after continuous use.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good fridge
on December 28, 2023
Posted by: Taleen
[This review was collected as part of a promotion.] I bought this refrigerator because it fits the pre-designed space so my options were limited due to size. It is a great fridge, my second Whirlpool, and it works was worried about space, but it fits everything and I always keep a full fridge. It keeps pretty cold even on the normal temperature. Freezer isn’t as spacious as j would have liked to see but the shelves are deep enough.
Written by a customer while visiting whirlpool.com