Customer reviews from whirlpool.com
Whirlpool - 21.4 Cu. Ft. Side-by-Side Refrigerator - Black
Average customer rating
4.2
(12,185 Reviews)
Rating breakdown 12,185 reviews
5 Stars
5,836
4 Stars
3,925
3 Stars
1,631
2 Stars
373
1 Star
420
83%of customers recommend this product.
(
8,242 out of
9,899)
Customer Reviews for Whirlpool - 21.4 Cu. Ft. Side-by-Side Refrigerator - Black
Customer Rating
4
Great purchase for practical refrigeration
on December 26, 2023
Posted by: Ric359
[This review was collected as part of a promotion.] We bought this refrigerator to keep in our garage as an overflow to handle items requiring longer term refrigeration and those not needed in the kitchen every day. It has worked very well for us and we are very pleased with the purchase.
Written by a customer while visiting whirlpool.com
Customer Rating
3
JUST OK
on December 26, 2023
Posted by: ??? ?
from JARRETTSVILLE, MARYLAND
[This review was collected as part of a promotion.] IT;S MUCH SMALLER THAN OUR LAST AND I HAVE TO GET USED TO THAT. NEEDS BETTER STOPS ON THE WHEELS SO IT DOESN;T PULL OUT WHEN OPENING THE DOOR. SHELVES ARE NOT AS ADJUSTABLE AS IM USED TO.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Nice little refrigerator!
on December 26, 2023
Posted by: Refrigerator Review
from Upstate New York
[This review was collected as part of a promotion.] I really like this refrigerator, although it's a little small and the shelves don't adjust. For me, however, it fits nicely where I need it to!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great space and plenty of shelves.
on December 26, 2023
Posted by: leag
from Ponca City, OK
[This review was collected as part of a promotion.] I bought this refrigerator to replace my 24 year old refrigerator. I am very pleased so far with my purchase.It has plenty of shelves and space for all my food items. I am loving my ice and water feature in the door. The look of the refrigerator has certainly updated the look of my kitchen.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Product is good
on December 26, 2023
Posted by: Chuck2161
from NC
[This review was collected as part of a promotion.] I am almost satisfied with the refrigerator.
I am disappointed that the ice making part of the unit. It took to long to make ice and after two weeks it is still not at capacity. I would have purchased a different unit if I had realized the ice and water setup.
I am adjusting to ice and water so it will probably be okay. Overall, this is a good product.
I am disappointed that the ice making part of the unit. It took to long to make ice and after two weeks it is still not at capacity. I would have purchased a different unit if I had realized the ice and water setup.
I am adjusting to ice and water so it will probably be okay. Overall, this is a good product.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Doesn’t work
on December 26, 2023
Posted by: Pete
[This review was collected as part of a promotion.] It’s broke after 20 days, called for warranty work, 30 days late, it’s still not working.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, January 2, 2024
Thank you for sharing your insights with us, Pete. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 455611.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
Looks great in my kitchen. Love the ice maker
on December 26, 2023
Posted by: New fridge
from Pocatello id
[This review was collected as part of a promotion.] Very nice. Freezer side small .but overall great. I am happy with product .
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
on December 26, 2023
Posted by: Suz7
[This review was collected as part of a promotion.] Very pleased overall but gasket on freezer door was loose when delivered and had to be replaced. It is a long wait to get the replacement.
Written by a customer while visiting whirlpool.com