Customer reviews from whirlpool.com
Whirlpool - 21.4 Cu. Ft. Side-by-Side Refrigerator - Black
Average customer rating
4.2
(12,188 Reviews)
Rating breakdown 12,188 reviews
5 Stars
5,836
4 Stars
3,925
3 Stars
1,633
2 Stars
374
1 Star
420
83%of customers recommend this product.
(
8,242 out of
9,900)
Customer Reviews for Whirlpool - 21.4 Cu. Ft. Side-by-Side Refrigerator - Black
Customer Rating
5
Ice and cold water right in the front of the door.
on December 9, 2023
Posted by: Solo
from Chester NY
[This review was collected as part of a promotion.] I've had this unit about a month and I like it a lot.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Perfect fit
on December 9, 2023
Posted by: Cole and Mardell
from Burley, Idaho
[This review was collected as part of a promotion.] We are pleased with the new refrigerator. It fits perfect in the space and we are happy with the ice makwr
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features
on December 9, 2023
Posted by: 360Texas
from Fort Worth Texas 76133
[This review was collected as part of a promotion.] Bought the new refrigerator last month. My old one was an LG 24cf. This one is a Whirlpool 21cf which is a better fit for the surrounding cabinets. Now there is 2" around ventilation space. The running motor is quiet. Can hardly hear the ice maker discharge ice cubes. Gallon milk containers fit on door and if needed on top shelf. Lighting is LED which is good as the rest of our home is using LED's too. Great purchase.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
So far so good
on December 9, 2023
Posted by: Fridge
[This review was collected as part of a promotion.] I haven't had it very long, but it has performed perfectly thus far. I purchased a service contract which I hope I never have to use.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Looks good/works good!
on December 9, 2023
Posted by: Patsy
[This review was collected as part of a promotion.] Seems to be working good, looks good. The only issue I have is the ice machine. It always works but the ice comes out so fast and in a cube/pieces mix.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Very bright!
on December 9, 2023
Posted by: None
[This review was collected as part of a promotion.] Bought this a few weeks ago and I love the fridge but the freezer is too small
Written by a customer while visiting whirlpool.com
Customer Rating
2
Not near as nice as the 25 yr old Whirlpool it rep
on December 9, 2023
Posted by: Chug
[This review was collected as part of a promotion.] It was disappointing that this fridge did not have adjustable shelving.....the good thing is that it was available and was promptly installed and set up......the installation crew spoke little English so communication was impossible but they handled the heavy work well.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, December 12, 2023
Hello Chug,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case # 446049.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case # 446049.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Side by side. Ice and water in the door.
on December 9, 2023
Posted by: Randy101
from Mount Joy, Pa.
[This review was collected as part of a promotion.] I wanted to replace my old refrigerator. I needed to find one that would fit into the space where my old refrigerator was. This unit fit perfectly and has the features I was looking for.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com