Customer reviews from whirlpool.com
Whirlpool - 21.4 Cu. Ft. Side-by-Side Refrigerator - Black
Average customer rating
4.2
(12,190 Reviews)
Rating breakdown 12,190 reviews
5 Stars
5,838
4 Stars
3,925
3 Stars
1,633
2 Stars
374
1 Star
420
83%of customers recommend this product.
(
8,243 out of
9,901)
Customer Reviews for Whirlpool - 21.4 Cu. Ft. Side-by-Side Refrigerator - Black
Customer Rating
4
Very nice features
on December 8, 2023
Posted by: Bobby B
from Seattle
[This review was collected as part of a promotion.] I am happy with this refrigerator. Viewing the contents are so easy.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
love the look andice maker and water
on December 8, 2023
Posted by: Torre
from lincoln city oregon
[This review was collected as part of a promotion.] very happy so farn need more time to see if it was built to last, so far good
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Love the overall look.
on December 8, 2023
Posted by: mc92
[This review was collected as part of a promotion.] Love the look. Icemaker bit loud though, otherwise its great.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Updated features
on December 8, 2023
Posted by: mrsc2
from Elk Grove Village, IL
[This review was collected as part of a promotion.] Happy to have found a refrigerator that fits in our condo. We know Whirlpool is an excellent brand and that is one of the reasons we chose it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
poor engineering. should be fired.
on December 8, 2023
Posted by: pirolin
from southwestern NM
[This review was collected as part of a promotion.] ice dispenser is too small and awkward. hard to get ice in the glass. can't see how much ice in the glass. have to hold things at an angle making it difficult to determine how much ice is in the glass. hard to avoid hitting water dispenser simultaneously when getting ice. all the ice in the "bucket" bunches over the dispenser and may never fill completely. needs to dump at posterior end of ice well. remainder of fridge is ok. like any other. would never buy again/
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, December 12, 2023
Hello pirolin,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case # 445117.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case # 445117.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Whirlpool Refrigerator
on December 8, 2023
Posted by: Jtborg1
from Appleton Wisconsin
[This review was collected as part of a promotion.] I love this refrigerator it offers lots of space inside and on the door. And I can get two kinds of ice. Its so awesome!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
on December 8, 2023
Posted by: Leona
[This review was collected as part of a promotion.] I wish the freezer was wider, but understand why it’s not. The water and ice dispenser could be a hir longer. I almost always hit the water dispenser when trying to get ice. Otherwise, I think it’s a good refrigerator for the size.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Looks nice
on December 8, 2023
Posted by: dcb52
[This review was collected as part of a promotion.] Looks great, but didn’t realize the problems with the water dispenser right in front of ice dispenser. Can’t get ice without hitting water dispenser which goes on the floor. Also, not able to use our regular glasses, as the dispenser is rather short. Also unable to customize shelving..removed top shelf to put taller items in
Also,
Also,
Written by a customer while visiting whirlpool.com