Customer reviews from whirlpool.com
Whirlpool - 21.4 Cu. Ft. Side-by-Side Refrigerator - Black
Average customer rating
4.2
(12,191 Reviews)
Rating breakdown 12,191 reviews
5 Stars
5,838
4 Stars
3,925
3 Stars
1,633
2 Stars
374
1 Star
421
83%of customers recommend this product.
(
8,243 out of
9,901)
Customer Reviews for Whirlpool - 21.4 Cu. Ft. Side-by-Side Refrigerator - Black
Customer Rating
2
Poorly designed.
on December 4, 2023
Posted by: My opinion!
[This review was collected as part of a promotion.] I bought this refrigerator less than a month ago and already requiring service.
Leaking water onto the bottom of the freezer compartment. Suspect block drainage.
Leaking water onto the bottom of the freezer compartment. Suspect block drainage.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, December 5, 2023
Thank you for sharing your insights with us, My opinion!. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 442015.
We’re looking forward to hearing from you.
Michael D
We’re looking forward to hearing from you.
Michael D
Written by a customer while visiting whirlpool.com
Customer Rating
5
Good value with nice features!
on December 4, 2023
Posted by: jaycee64
from Levelland Texas
[This review was collected as part of a promotion.] I replaced our 20-year-old Whirlpool refrigerator with this new stainless-steel version. We like the water and ice dispenser in the door, and I am finding it easy to see what I am looking for as it is well lit.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Not impressed
on December 4, 2023
Posted by: Shar
from MI
[This review was collected as part of a promotion.] I bought this last week and so far, I am completely unhappy with whirlpool the product and your service. Maybe after your service technician shows up in three weeks and fixes the door. I might have a different opinion but for right now whirlpool sucks.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
4 star rating with minor concerns
on December 4, 2023
Posted by: Renaude
from Seattle, WA
[This review was collected as part of a promotion.] There are design/functional freatures that I am not pleased with, but not major issues, eg; limited shelf height adjustment options, adequate room for taller water and ice containters, no egg storage container. Overall I am pleased with my purchase and look forward to years of satisfactory service and hope Vance Packard was not correct about planned obsolesensce.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Nice fridge
on December 4, 2023
Posted by: Joyce
[This review was collected as part of a promotion.] It an overall nice fridge. I like most of its features. I am disappointed that the shelves are not adjustable. I didn’t know that it was informed of it when I purchased the fridge, the top shelve is the only one to hold a gallon of milk and the top rubs against the top of the fridge. My fault for not realizing it his when I brought it.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
on December 4, 2023
Posted by: flyboy46
from Windsor Ontario
[This review was collected as part of a promotion.] Design poor, Quality poor I cannot see this product lasting long.
No, I would not recommend this to a friend.
Response from whirlpool.comBy CA SOCIAL CARE, December 5, 2023
Hello, flyboy46! Thank you for taking the time to review your Whirlpool appliance. We want to be a brand you can trust! Should you have any questions or concerns about your product, please feel free to send us an email at canadasocial@whirlpool.com. Kindly provide us with your model and serial number, your phone number, and your review ID (275938517). Thank you! -Justine
Written by a customer while visiting whirlpool.com
Customer Rating
5
Refrigerator
on December 5, 2023
Posted by: Hnm22
[This review was collected as part of a promotion.] It stores all of my groceries nicely. Love the layout.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great ice maker
on December 5, 2023
Posted by: Beard
[This review was collected as part of a promotion.] Makes the best crushed ice , this was a wonderful surprise and the main reason to replace my Samsung.
Written by a customer while visiting whirlpool.com