Customer reviews from whirlpool.com
Whirlpool - 21.4 Cu. Ft. Side-by-Side Refrigerator - Black
Average customer rating
4.2
(12,191 Reviews)
Rating breakdown 12,191 reviews
5 Stars
5,838
4 Stars
3,925
3 Stars
1,633
2 Stars
374
1 Star
421
83%of customers recommend this product.
(
8,243 out of
9,901)
Customer Reviews for Whirlpool - 21.4 Cu. Ft. Side-by-Side Refrigerator - Black
Customer Rating
5
Great features
on November 27, 2023
Posted by: Nedge
[This review was collected as part of a promotion.] I have had this refrigerator for about 2 weeks. So far so good. I'm enjoyng be able to get ice and wather without having to oen the doors. I'm still getting used to figuring out where to put items in the freezer. It runs a little louder than my old refrigerator, but overall I'm pleased with it.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Lots of space!
on November 28, 2023
Posted by: Lake lady
from Glasgow, KY
[This review was collected as part of a promotion.] I've been very satisfied with my new refrigerator. It has more space in it than appears. I'm happy with my purchase.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
on November 28, 2023
Posted by: Erika’s frige
[This review was collected as part of a promotion.] Works great, don’t know what the wire rack is for.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Refrigerator side freezes your food
on November 28, 2023
Posted by: Erin
from Ohio
[This review was collected as part of a promotion.] Bought this for my father, he’s had it for a month and it’s freezing all his food - they sent someone out to repair it but it’s still freezing all the food and liquid in the refrigerator side. Pretty hard to eat your food when it’s constantly froze.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, December 4, 2023
Thank you for sharing your insights with us, Erin. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 438155.
We’re looking forward to hearing from you.
Michael D
We’re looking forward to hearing from you.
Michael D
Written by a customer while visiting whirlpool.com
Customer Rating
3
Pics are deceiving
on November 28, 2023
Posted by: TxMade210
[This review was collected as part of a promotion.] Smaller than pics, especially the freezer. Doors are uneven. A fridge is def something to view in person. And wish I had done that. Not happy but do not have the time or funds to return. Lesson learned.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Don’t buy
on November 28, 2023
Posted by: Po99469
[This review was collected as part of a promotion.] Dead on arrival been waiting for3 weeks now awful what an ordeal this has been
Response from whirlpool.comBy Whirlpool Team, Consumer Care, December 4, 2023
Thank you for sharing your insights with us, Po99469. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 438216.
We’re looking forward to hearing from you.
Michael D
We’re looking forward to hearing from you.
Michael D
Written by a customer while visiting whirlpool.com
Customer Rating
5
Ice maker is so convenient!
on November 28, 2023
Posted by: anim8
from Riverview, NB
[This review was collected as part of a promotion.] We're very happy with our new fridge. We especially love the ice maker and use it everyday. I didn't know how to reset it when I realized it wasn't working at first. I didn't see it mentioned anywhere in the manual so I tried the QR code on a sticker on the ice maker. The video there showed very clearly how to do it and it's been working perfectly for over a month now. Overall very happy.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Like the water in the door.
on November 28, 2023
Posted by: Ralph V
[This review was collected as part of a promotion.] This one seems to work as expected. Our first one was defective.
Written by a customer while visiting whirlpool.com