Customer reviews from whirlpool.com
Whirlpool - 21.4 Cu. Ft. Side-by-Side Refrigerator - Black
Average customer rating
4.2
(12,191 Reviews)
Rating breakdown 12,191 reviews
5 Stars
5,838
4 Stars
3,925
3 Stars
1,633
2 Stars
374
1 Star
421
83%of customers recommend this product.
(
8,243 out of
9,901)
Customer Reviews for Whirlpool - 21.4 Cu. Ft. Side-by-Side Refrigerator - Black
Customer Rating
5
Great organized spaces & love the door storage,
on November 27, 2023
Posted by: Sunshine611
[This review was collected as part of a promotion.] Love my refrigerator, love that there are interior lights so you can see every nook inside, love the door storage, I have room for everything!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Freezer could use slide out bins.
on November 27, 2023
Posted by: Ron D
from Lynnwood, Washington
[This review was collected as part of a promotion.] I added clear bins to the freezer. Makes a big difference. Strange they weren't included or avaliable as an accessory..
Written by a customer while visiting whirlpool.com
Customer Rating
4
on November 27, 2023
Posted by: none01
[This review was collected as part of a promotion.] It was hard to find a white side by side fridge.Menards only had one in stock so that's what I got. The one thing I don't like is that the shelves are not adjustable.
Written by a customer while visiting whirlpool.com
Customer Rating
4
It’s OK
on November 27, 2023
Posted by: Rusty
[This review was collected as part of a promotion.] Refrigerator is good. The lighting in the refrigerator is poor and the lack of movable shelving is annoying .The ice maker takes up too much space.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Would Buy Again
on November 27, 2023
Posted by: TJ43
[This review was collected as part of a promotion.] The refrigerator arrived on time and was reassembled in my kitchen. It has been working fine. It took a few days for the icemaker to make ice; it is now working fine. I would buy this refrigerator again and recommend it to friends.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good capacity for 3-4 people family.
on November 27, 2023
Posted by: Vic_ROC NY
[This review was collected as part of a promotion.] Bought this refrigerator couple of weeks ago. Due to the space we're limited by size and only a few option. This one was significantly cheaper than black. Water connection was simple, however you need to read the instructions to make sure everything is working properly e.g. the icemaker. Would be 5 stars if it wasn't for no wheel stoppers, it keeps rolling forward.
Written by a customer while visiting whirlpool.com
Customer Rating
1
What a freeze
on November 27, 2023
Posted by: Bill1
[This review was collected as part of a promotion.] I bought this product and it stopped cooling three weeks after I bought it. Then I had to wait for a week to get it serviced and find out that it wasn’t defrosting correctly. I now have to wait for a new part to get it replaced before the product works properly. I have lost all of my food and have nothing to show for it.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, November 30, 2023
Thank you for sharing your insights with us, Bill1. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 437663.
We’re looking forward to hearing from you.
Michael D
We’re looking forward to hearing from you.
Michael D
Written by a customer while visiting whirlpool.com
Customer Rating
3
Pretty but too small
on November 27, 2023
Posted by: Angela
[This review was collected as part of a promotion.] I bought this to replace my older version with the freezer on top and fridge in the bottom. This fridge is pretty but does not have enough room. Also, the water from the dispenser is not cold.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com