Customer reviews from whirlpool.com
Whirlpool - 21.4 Cu. Ft. Side-by-Side Refrigerator - Black
Average customer rating
4.2
(12,191 Reviews)
Rating breakdown 12,191 reviews
5 Stars
5,838
4 Stars
3,925
3 Stars
1,633
2 Stars
374
1 Star
421
83%of customers recommend this product.
(
8,243 out of
9,901)
Customer Reviews for Whirlpool - 21.4 Cu. Ft. Side-by-Side Refrigerator - Black
Customer Rating
5
Great refrigerator
on November 23, 2023
Posted by: Leoleo
from Ft Worth, TX
[This review was collected as part of a promotion.] Love it. Works great and looks great. Only thing is it a lot smaller on the inside than we’re expecting
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Not the greatest
on November 25, 2023
Posted by: Think twice
Cheaply made fridge, horrible water and ice dispenser always makes a mess, bad placement of over all everything even the shelf spacing is weird. Looks cheap with no ice/water cover on base of dispenser. Honestly the quality is just not there with this unit. The last whirlpool fridge we purchased 8 years ago was amazing…Not impressed with this one… at all
Response from whirlpool.comBy Whirlpool Team, Consumer Care, November 28, 2023
Thank you for sharing your insights with us, Think twice. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 435389.
We’re looking forward to hearing from you.
Michael D
We’re looking forward to hearing from you.
Michael D
Written by a customer while visiting whirlpool.com
Customer Rating
1
No great for a whirlpool
on November 25, 2023
Posted by: Frank
from Massachusetts
[This review was collected as part of a promotion.] Ninstars. Entire refrigerator stop collong and freezing 30 days after purchase.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, November 29, 2023
Thank you for sharing your insights with us, Frank. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 435759.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features and silent
on November 26, 2023
Posted by: Jack
[This review was collected as part of a promotion.] Had one before and bought the same brand, it's perfect
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Features are hard to figure water &ice maker are
on November 26, 2023
Posted by: None
from Broken Arrow Ok.
[This review was collected as part of a promotion.] Sorry I bought 12-16-2022 my warranty cards together
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
new frig
on November 26, 2023
Posted by: stu2
[This review was collected as part of a promotion.] I needed a refrigerator and this one fit the space and the need
Written by a customer while visiting whirlpool.com
Customer Rating
4
Side by frig stainless steel with grey sides not b
on November 26, 2023
Posted by: Snowydog
from Newfoundland
[This review was collected as part of a promotion.] Purchased in Aug received in October, I knew was a delay in shipping frig ok, but ice maker was a little tricky
We did have a frig on for a few days before booking up the maker but issue because not all frigs are hiding in the walls and cabinets was it needed to be set colder on order for the maker to work Only downside was I was thinking it was black sides with stainless steel like the stove but it’s grey didn’t like it at first but it’s grown on me, that a feature that should be noted
We did have a frig on for a few days before booking up the maker but issue because not all frigs are hiding in the walls and cabinets was it needed to be set colder on order for the maker to work Only downside was I was thinking it was black sides with stainless steel like the stove but it’s grey didn’t like it at first but it’s grown on me, that a feature that should be noted
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great ice maker!
on November 27, 2023
Posted by: Nancy23
from Michigan
[This review was collected as part of a promotion.] First time having whirlpool appliances, and I do really like this refrigerator. I like that the ice bin is large and not in the side door, and everything seems to work very well.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com