Customer reviews from frigidaire.com
Frigidaire - Gallery 1.5 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking - Stainless steel
Average customer rating
3.9
(251 Reviews)
Rating breakdown 251 reviews
5 Stars
135
4 Stars
45
3 Stars
19
2 Stars
7
1 Star
45
84%of customers recommend this product.
(
82 out of
98)
Customer Reviews for Frigidaire - Gallery 1.5 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking - Stainless steel
Customer Rating
5
Great appliance
on January 15, 2021
Posted by: Anonymous
[This review was collected as part of a promotion.] This came with our new home and we love it! Works great!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Microwave with Range
on January 18, 2021
Posted by: MichelleandTom
[This review was collected as part of a promotion.] The over the range microwave with convection oven was installled in the motorhome we bought. The directions with an owner's manual were better but this product is not intuitive in operation. Because it is in a motorhome and power is regularly turned on and off and the source of power changes, the operation is cumbersome.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great product!
on January 20, 2021
Posted by: SueZ13
[This review was collected as part of a promotion.] Easy to use. Easy to clean. Turntable easy to remove and reinstall. Love that you can use the timer and cook time at the same time.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great microwave
on January 30, 2021
Posted by: AlCali
[This review was collected as part of a promotion.] Lots of features, great look. Alerts are a bit loud.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Stopped working
on February 1, 2021
Posted by: carole2680
Bought in 2018 and it just stopped working. I would expect it to have a longer life. It was a little pricey compared to other microwaves but seemed to have great features. Disappointed.
Response from frigidaire.comBy Kiara, Online Outreach Specialist, February 10, 2021
Hey there Carole2680! We understand your concerns and are sorry to hear that your microwave is experiencing these issues from early on. I'd like to learn more about the issues that your unit are displaying so that we can work with you towards a resolution. Please be on the lookout for an email from me. We appreciate the opportunity to make this right. Kindly, Kiara
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great microwave
on February 20, 2021
Posted by: srnn
[This review was collected as part of a promotion.] I’ve had this microwave for about a month and so far, it’s been great. I love how spacious it is inside and it heats food pretty well. I haven’t used the convection function yet, but it seems like a convenient feature to have.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Breaker Breaker...We have a Problem
on February 24, 2021
Posted by: RonnieC83
Bought a house with this microwave installed. It has been working wonderfully! That is until year 2 when it started causing the breaker to trip. I come here and it looks like everyone is experiencing the same issues. I am torn. I love this microwave but i refuse to go through this every two years.
Response from frigidaire.comBy Corletta , Outreach Social Specialist, March 5, 2021
Hello, RonnieC83! Thank you for your feedback. For us, it’s essential to hear how our products are performing. We’d really like to learn more about what’s happening with your microwave. When you have a moment, join us on live chat here or call us at 800-374-4432 M-F, 8:30 am- 8:00 pm EST. We'll be happy to talk with you about this issue and find you a way to get it resolved. ~Corletta
Written by a customer while visiting frigidaire.com
Customer Rating
2
Very Disappointed
on February 24, 2021
Posted by: Nancy32
[This review was collected as part of a promotion.] Originally, we liked the aesthetics of the microwave as it matched our stainless steel appliances. Unfortunately, like many others on here, we have had issues with it tripping the breaker. My husband tested it on another outlet and it sparked and gave out completely. Anyone know if there is a product defect? We would hate to see our investment gone to waste.
Response from frigidaire.comBy R'Shaye, Online Outreach Specialist, March 6, 2021
Hello, Nancy32.
We are sorry to learn of your experience with your microwave. We understand your concerns and would like to speak with you more about your experience. We would like to possibly come up with a plan to best assist you and your family. At your earliest convenience, please contact us directly by chatting with us here or calling us at 800-374-4432. Our Customer Care Team is available Monday through Friday from 8:30 am-8 pm EST.
Kindly,
R'Shaye
We are sorry to learn of your experience with your microwave. We understand your concerns and would like to speak with you more about your experience. We would like to possibly come up with a plan to best assist you and your family. At your earliest convenience, please contact us directly by chatting with us here or calling us at 800-374-4432. Our Customer Care Team is available Monday through Friday from 8:30 am-8 pm EST.
Kindly,
R'Shaye
Written by a customer while visiting frigidaire.com