Customer reviews from frigidaire.com
Frigidaire - Gallery 1.5 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking - Stainless steel
Average customer rating
3.9
(251 Reviews)
Rating breakdown 251 reviews
5 Stars
135
4 Stars
45
3 Stars
19
2 Stars
7
1 Star
45
84%of customers recommend this product.
(
82 out of
98)
Customer Reviews for Frigidaire - Gallery 1.5 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking - Stainless steel
Customer Rating
1
Trips power For house, have it unplugged
on January 6, 2020
Posted by: Unsat
This micro was the builder’s standard choice. Had it a little over a year when began to trip power to entire kitchen area and we suspected the micro door through testing. Then got worse to Mire than once a day we were resetting power on breaker. Now power won’t come back on for kitchen unless we unplug micro. Electrician came and tested micro on other outlets and saw sparks. He said micro is defective. Repair or replace? Appliance repair companies provided by Frigidaire said they’ve seen this similar issue many times in other homes and repair cost will be just as high or higher than purchasing a new one from a more reliable brand.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , January 20, 2020
Hi, Unsat! We apologize for any matters you are experiencing with your microwave tripping your breaker. Based on the information provided, we were able to see that consumer care was able to provide you with a list of technicians.
So that we can get a little more information and the name of the company that was able to come out, we would like you to chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST.
We look forward to hearing from you!
Kindly,
Ciara
So that we can get a little more information and the name of the company that was able to come out, we would like you to chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST.
We look forward to hearing from you!
Kindly,
Ciara
Written by a customer while visiting frigidaire.com
Customer Rating
4
Easy to use
on January 9, 2020
Posted by: Lps20
[This review was collected as part of a promotion.] I’m really pleased with my microwave. It is very easy to use and I especially enjoy the rack that allows you to heat two plates at a time!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Replaced previous microwave now we have 2 ovens.
on January 17, 2020
Posted by: Anonymous
[This review was collected as part of a promotion.] easy to use once you read the manual and try a few times.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Product!
on January 20, 2020
Posted by: Omiwank
[This review was collected as part of a promotion.] Excellent microwave, good quality, nice design I recommend this product
Written by a customer while visiting frigidaire.com
Customer Rating
4
OK.
on January 25, 2020
Posted by: Nate5678
[This review was collected as part of a promotion.] It takes a long time to hear things up. Other than that it heats evenly.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Many good features.
on January 26, 2020
Posted by: Teri40
[This review was collected as part of a promotion.] This replaced a year old micro that we were not happy with. Very quiet. Many good features but takes some reading directions and getting use to.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Perfect Microwave
on January 29, 2020
Posted by: MicheleL
[This review was collected as part of a promotion.] So many great features we still haven’t used them all. A very quite appliance. Love it!
Written by a customer while visiting frigidaire.com
Customer Rating
1
DONT WASTE YOIR MONEY!
on January 30, 2020
Posted by: Kristal
[This review was collected as part of a promotion.] Bought the entire set for my kitchen a year and a half ago. Microwave started blowing fuses, replaced all door switches, fuse, high voltage capacitors, everything else reads good when checked. Now its blowing breakers to my box. Not even 2 years old and it's no good. Extremely disappointed. My previous microwave was over 12 years old and still worked, just wanted a matching set. Frigidaire should be ashamed of the products they are putting out.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , February 3, 2020
Hi, Kristal!
We certainly apologize for any matters you have experienced with your microwave and thank you for bringing your concerns to our attention. A tip that can alleviate your circuit breaker concern is to ensure your microwave is not connected to a GFI. The microwave should be on a dedicated non-GFI circuit to avoid tripping the GFCI breaker, and no other appliances should be on the same circuit.
If the previous tip does not resolve your concerns, feel free to chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST.
Kindly,
Ciara
We certainly apologize for any matters you have experienced with your microwave and thank you for bringing your concerns to our attention. A tip that can alleviate your circuit breaker concern is to ensure your microwave is not connected to a GFI. The microwave should be on a dedicated non-GFI circuit to avoid tripping the GFCI breaker, and no other appliances should be on the same circuit.
If the previous tip does not resolve your concerns, feel free to chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST.
Kindly,
Ciara
Written by a customer while visiting frigidaire.com