Customer reviews from frigidaire.com
Frigidaire - Gallery 1.5 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking - Stainless steel
Average customer rating
3.9
(251 Reviews)
Rating breakdown 251 reviews
5 Stars
135
4 Stars
45
3 Stars
19
2 Stars
7
1 Star
45
84%of customers recommend this product.
(
82 out of
98)
Customer Reviews for Frigidaire - Gallery 1.5 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking - Stainless steel
Customer Rating
5
Great features
on December 18, 2018
Posted by: Anneke
from Winter Garden
[This review was collected as part of a promotion.] I boght this microwave with my new house. The design is beautiful and it's easy to use. The defrost function works very well.
I would recommend this to a friend!
Response from frigidaire.comBy R'Shaye , Online Outreach Specialist , January 17, 2019
Hello, Anneke. Thank you for your great review and feedback. We know this beautiful microwave will be a part of your family for many years to come. Should you need any additional assistance, please call our Customer Care Team at 1.888.203.1389 Mon-Fri 8a-8p EST.-R'Shaye
Written by a customer while visiting frigidaire.com
Customer Rating
1
Venting is Done WRONG !!!!
on January 8, 2019
Posted by: twborl
from Orlando, Fl
This product vents underneath your cabinets. The venting exhaust from your range moves dirty air into your cabinets and all over the front of your cabinets. This venting design is Terrible ! Common sense should tell Frigidare to redesign this product Correctly !
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , January 10, 2019
Oh no, Twborl!
We certainly hate that this has been your encounter and thank you for bringing your concerns to our attention.
In researching, we were able to see that this microwave oven is designed for adaptation to the following three types of ventilation, outside top exhaust (Vertical Duct), outside back exhaust (Horizontal Duct) and recirculating (Non-Vented Ductless). To ensure that your microwave is installed properly, we do recommend viewing the Installation Guide and following it verbatim.
However, should you need further assistance with your concern, do not hesitate to reach out to us at 1-888-203-1389 Monday-Friday 8am-8pm EST at your convenience.
Kindly,
Ciara
We certainly hate that this has been your encounter and thank you for bringing your concerns to our attention.
In researching, we were able to see that this microwave oven is designed for adaptation to the following three types of ventilation, outside top exhaust (Vertical Duct), outside back exhaust (Horizontal Duct) and recirculating (Non-Vented Ductless). To ensure that your microwave is installed properly, we do recommend viewing the Installation Guide and following it verbatim.
However, should you need further assistance with your concern, do not hesitate to reach out to us at 1-888-203-1389 Monday-Friday 8am-8pm EST at your convenience.
Kindly,
Ciara
Written by a customer while visiting frigidaire.com
Customer Rating
5
Out of Stone Age!
on February 18, 2019
Posted by: GirlinTx
from Allentx
[This review was collected as part of a promotion.] Everything I do in this microwave is simple! 1st I was making too difficult and I read manual and it really does the work for you!!!!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works great and looks even better
on February 18, 2019
Posted by: Holt829
from Holdenville, ok.
[This review was collected as part of a promotion.] We got this a few months ago and just love how well it works
Written by a customer while visiting frigidaire.com
Customer Rating
5
New Microwave
on April 10, 2019
Posted by: RoyWJ
from Tucson
[This review was collected as part of a promotion.] Bought a month ago and it's wonderful! Easy to read panel and very user-friendly
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
nice unit
on May 9, 2019
Posted by: grulby
from Cariboo, BC
[This review was collected as part of a promotion.] meets expectations and advertising, installed easily, bla bla bla bla
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great features easy to use style is nice to.
on May 12, 2019
Posted by: Trashman52
from Whitestone N.Y.
[This review was collected as part of a promotion.] I bought this 3 months ago still running strong. Only complaint is the bottom LED lights are not bright enough.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Hopeful
on June 8, 2019
Posted by: RickT2567
from Lexington, KY
[This review was collected as part of a promotion.] We bought this product and 4 days after installation, it died. Waited another 7 days for the replacement part. Since then, it's been working without any further problems. Have not used as an oven yet, but will update this review after we have.
Hoping we have no further problems.
Hoping we have no further problems.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, June 18, 2019
Hi, RickT2567!
Thank you for taking the time to share your experience. We are confident that the original issue has been resolved! Should you encounter any further issues, please reach out to us at 800-374-4432 Monday through Friday, 8:30am to 8pm EST at your convenience.
Best,
Ashton
Thank you for taking the time to share your experience. We are confident that the original issue has been resolved! Should you encounter any further issues, please reach out to us at 800-374-4432 Monday through Friday, 8:30am to 8pm EST at your convenience.
Best,
Ashton
Written by a customer while visiting frigidaire.com