Customer reviews from electroluxappliances.com
Electrolux - 22.6 Cu. Ft. Counter-Depth Refrigerator - Stainless steel
Average customer rating
3.9
(128 Reviews)
Rating breakdown 128 reviews
5 Stars
52
4 Stars
40
3 Stars
15
2 Stars
8
1 Star
13
74%of customers recommend this product.
(
92 out of
125)
Customer Reviews for Electrolux - 22.6 Cu. Ft. Counter-Depth Refrigerator - Stainless steel
Customer Rating
4
Nice fit and quiet
on February 20, 2018
Posted by: Debby H
from Penn Valley, CA, USA
[This review was collected as part of a promotion.] We have had the refrigerator for a week and so far so good. Really like how the interior lights work - lights up the interior well (no big light bulb to replace or get in the way).
I would recommend this to a friend!
Written by a customer while visiting electroluxappliances.com
Customer Rating
5
It’s great
on February 22, 2018
Posted by: Sanam
from Morton, MS, USA
[This review was collected as part of a promotion.] I brought it because it was a good deal but now I love it. It’s have everything I need and more than I expected. I recommend this refrigerator
Written by a customer while visiting electroluxappliances.com
Customer Rating
5
Quality appliance
on February 26, 2018
Posted by: Ms Boss
from Birmingham Alabama
[This review was collected as part of a promotion.] I bought this product because Electrolux offers high quality and reasonable pricing, I also have Electrolux washer and Dryer love my appliances
I would recommend this to a friend!
Written by a customer while visiting electroluxappliances.com
Customer Rating
5
Looks great with other SS appliances.
on March 1, 2018
Posted by: Retired Couple
from Las Vegas, NV, USA
[This review was collected as part of a promotion.] We were not looking for a French-Door originally, but this unit caught our eye. Inside has everything we wanted with shelves and drawers. The freezer is a good size, too. For our kitchen, counter depth is a must, so not only do we have a good fit, it looks good too!
I would recommend this to a friend!
Written by a customer while visiting electroluxappliances.com
Customer Rating
5
Quality
on March 10, 2018
Posted by: Mr Spike
from Birmingham, AL, USA
[This review was collected as part of a promotion.] I purchased this product after weeks of research for a high quality appliance
I would recommend this to a friend!
Written by a customer while visiting electroluxappliances.com
Customer Rating
1
Stopped working after 3 1/2 years.
on July 31, 2018
Posted by: Regretful Buyer
from Wisconsin
[This review was collected as part of a promotion.] I bought a kitchen full of Electrolux appliances and regret it. I've had to fix the microwave, the dishwasher touch pad is too sensitive and turns on all the time when trying to load the dishes, and now the touch pad for the refrigerator stopped working. Buy another brand.
No, I would not recommend this to a friend.
Response from electroluxappliances.comBy Brandi, Online Outreach Specialist, August 13, 2018
Hi, Regretful Buyer! I can imagine your concern. We would like to gather more details regarding your experience to see how we can help. Please reach out to us directly at 1-877-435-3287 M-F from 8a-8p or Sat from 9a-6p EST. ~ Brandi
Written by a customer while visiting electroluxappliances.com
Customer Rating
3
Does not appear to auto reset after power outage
on February 16, 2019
Posted by: Gunner1
from Andover, MA
This has been a good refrigerator with one exception. When there is a power outage you apparently have to manually reset it. If you are away for an extended period of time you could lose all the food inside.
No, I would not recommend this to a friend.
Response from electroluxappliances.comBy Anna, Online Outreach Specialist, February 19, 2019
Hello Gunner1. Thank you for taking the time to reach out to us. In the event of a power failure some modes may be turned off until the alarm is acknowledged. However, as soon as power is restored the refrigerator is designed to start cooling again. Should you need assistance or like to speak with us in more details please give our team a call. Our team may be reached by calling 1-877-435-3287 Mon - Fri, 8:30am - 8pm (EST) Kindly, Anna
Written by a customer while visiting electroluxappliances.com
Customer Rating
1
Steer clear of Electrolux refrigerators
on January 3, 2020
Posted by: Moose707
from California
We have owned this model for seven years. We thought we were purchasing a high end appliance. Since its inception we have had nothing but problems ie...ice drawer stops working, upper ice maker chewed the wiring in the auger, freezer door trim cracked and was not fixable, finding exploded views for parts and hints for repair are no where to be found, water filter became ‘locked’ into its position and could not get it out without breaking and finally the shelves and space are not feasible for a family of 5. I would NOT buy this refrigerator.
No, I would not recommend this to a friend.
Response from electroluxappliances.comBy Ashton, Online Outreach Specialist, January 7, 2020
Hi, Moose707!
Thank you for sharing your experience. We're sorry to hear you've been having so much trouble with your refrigerator! Though the refrigerator is far out of warranty, we would be happy to help wherever we can! Parts and repair information should be available through our customer service team, and you can also view a parts manual at the following link: https://www.frigidaireapplianceparts.com/models/refrigerator/electrolux/id836207/ei23bc35ks3/. If you would like further assistance, feel free to reach out to us by Live Chat on Electrolux.com or by phone at 877-435-3287 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
Best,
Ashton
Thank you for sharing your experience. We're sorry to hear you've been having so much trouble with your refrigerator! Though the refrigerator is far out of warranty, we would be happy to help wherever we can! Parts and repair information should be available through our customer service team, and you can also view a parts manual at the following link: https://www.frigidaireapplianceparts.com/models/refrigerator/electrolux/id836207/ei23bc35ks3/. If you would like further assistance, feel free to reach out to us by Live Chat on Electrolux.com or by phone at 877-435-3287 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
Best,
Ashton
Written by a customer while visiting electroluxappliances.com