Customer reviews from electroluxappliances.com
Electrolux - 22.6 Cu. Ft. Counter-Depth Refrigerator - Stainless steel
Average customer rating
3.9
(128 Reviews)
Rating breakdown 128 reviews
5 Stars
52
4 Stars
40
3 Stars
15
2 Stars
8
1 Star
13
74%of customers recommend this product.
(
92 out of
125)
Customer Reviews for Electrolux - 22.6 Cu. Ft. Counter-Depth Refrigerator - Stainless steel
Customer Rating
1
Worst Fridge Ever!
on July 20, 2015
Posted by: Sandi
from Bay Shore, NY, United States
I purchased this appliance in May, 2015 and it has never worked properly. I had to have a repair service come to my home 3 times. The top of the unit did not cool properly and could not maintain a constant, safe temperature. The freezer door was not aligned properly and did not close completely, resulting in unfrozen food. Electrolux finally relented and replaced the unit. My first choice would have been to exchange for a different manufacturer, however, that was not an option.
No, I would not recommend this to a friend.
Written by a customer while visiting electroluxappliances.com
Customer Rating
1
NOT WORTH THE PRICE
on August 21, 2013
Posted by: clvgirl
This is an expensive refrigerator and not a quality product for any price. Purchased in June 2013 and it already needs a computer and thermostat. Repair will take 2 weeks. No space for tall itmes or milk.
No, I would not recommend this to a friend.
Written by a customer while visiting electroluxappliances.com
Customer Rating
2
Poor design on Electrolux refrigerator
on December 16, 2013
Posted by: Carolyn
Overall, we like the refrigerator. However, I would not recommend this particular model for the following reasons:
1. Within the first month of purchase, the bottom ice maker came loose from the refrigerator wall. This was fixed but is a poor design.
2. The freezer drawer does not slide closed well. We have to be very careful when closing, so that the interior basket is not damaged.
3. The top left door's rubber seal has torn. This is due to the fact that this door is, at times, opened and closed on its own. It appears that the left door should always be opened and closed first.
2. The freezer drawer does not slide closed well. We have to be very careful when closing, so that the interior basket is not damaged.
3. The top left door's rubber seal has torn. This is due to the fact that this door is, at times, opened and closed on its own. It appears that the left door should always be opened and closed first.
All three of these problems are due to poor design. It would seem that these could easily be improved for future models.
No, I would not recommend this to a friend.
Written by a customer while visiting electroluxappliances.com
Customer Rating
1
Not Happy
on May 8, 2014
Posted by: RJM
I received this fridge and it came with several problems. two dents from shipping, a fan motor mounted wrong making a loud noise, the upper ice maker does not work and the freezer drawer slide rails are messed up making it hard to open and close.
No, I would not recommend this to a friend.
Written by a customer while visiting electroluxappliances.com
Customer Rating
2
Poor quality
on August 14, 2014
Posted by: S
After owning this refrigerator for for 16 months, the plastic on the top of the freezer door cracked off, and the plastic on the bottom of one refrigerator door is about to crack off. We have no children in the home, and this refrigerator has not taken any abuse. I am currently in the process of trying to get this replaced for no charge, even though it is over a year. I have never heard of pieces of a refrigerator cracking after a little over a year. We'll see what happens, but as of now I am really unhappy.
No, I would not recommend this to a friend.
Written by a customer while visiting electroluxappliances.com
Customer Rating
1
The worst nightmare I ever owned
on June 11, 2015
Posted by: Joel56
from Amherst, Ohio
Ice maker broke first week. They tried fixing 2 times, no luck.
No, I would not recommend this to a friend.
Response from electroluxappliances.comBy Online Outreach Specialist., June 26, 2015
Good Morning Electrolux Friend!
We are so pleased that you decided to become part of our Electrolux family by purchasing our appliance! Because we strive to be the best home appliance company in North America, we hear your voice and value your feedback. We would like to connect with you personally to assist with your concerns. Please look for our email to you.
Thank you again for your review.
Judy, Online Outreach Specialist.
We are so pleased that you decided to become part of our Electrolux family by purchasing our appliance! Because we strive to be the best home appliance company in North America, we hear your voice and value your feedback. We would like to connect with you personally to assist with your concerns. Please look for our email to you.
Thank you again for your review.
Judy, Online Outreach Specialist.
Written by a customer while visiting electroluxappliances.com
Customer Rating
5
Happy so far!
on June 23, 2015
Posted by: Laker
We purchased this model for our lake cottage because of the double ice maker feature. We have lot of company at the Lake and we needed extra ice all the time. So far so good! We have not run out yet. I wish we would have paid more attention to the "bowed" contour of this design. We have a small kitchen and this design takes up more room.
I would recommend this to a friend!
Written by a customer while visiting electroluxappliances.com
Customer Rating
1
Not totaly happy With this purchase
on July 20, 2015
Posted by: Doug
from Ankeny, IA, United States
Not sure what I bought. Cant adjust temp in fridge, makes too many noises.
No, I would not recommend this to a friend.
Response from electroluxappliances.comBy Theresa, Online Outreach Specialist , July 24, 2015
Hey Doug! First, allow me to thank you for purchasing our appliances and becoming part of our extended Electrolux family. Press the + or – indicator to adjust the temperature to the desired setting. We welcome you to view page 34 of your use and care guide for the normal operating sounds and sights for your appliance. If you have any additional questions or concerns, do not hesitate to contact us directly. -Kind Regards-
Written by a customer while visiting electroluxappliances.com