Customer reviews from frigidaire.com
Frigidaire - 27.6 Cu. Ft. French Door Refrigerator - Black
Average customer rating
4.2
(660 Reviews)
Rating breakdown 660 reviews
5 Stars
334
4 Stars
200
3 Stars
62
2 Stars
34
1 Star
30
83%of customers recommend this product.
(
527 out of
632)
Customer Reviews for Frigidaire - 27.6 Cu. Ft. French Door Refrigerator - Black
Customer Rating
4
It does it's job
on April 19, 2017
Posted by: Jamester
[This review was collected as part of a promotion.] Pretty good. The handle on the bottom freezer is loose. I am omthe only person that lives there and uses it so I'm not sure why it is getting loose. Also, it already needs a water filter which is a little pricey and I buy bottled water so not sure how I need one already in only the few months I've had it. I already had a repair on the ice maker from a manufacture issue as well. Other than that it does it's job!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very quiet
on April 19, 2017
Posted by: Matt W
from Chicago, IL, United States
[This review was collected as part of a promotion.] Bought this about a month ago. Has worked flawlessly since. Love the layout.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
on April 25, 2017
Posted by: TMoore
from Greenville, NH, United States
[This review was collected as part of a promotion.] I love it but the ice maker is a little noisy and very slow. The top rack in the freezer is always popping loose but is easy to realign.
I would recommend this to a friend!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, May 15, 2017
TMoore, I have a couple ideas that may help your ice production. My family was having a similar experience, we needed more ice than the ice maker would produce(2.5 to 3 lbs. per day). The first thing I did was to lower my freezer temperature two degrees (-2 worked great for us), but your experience may be different. The second thing I did, was to place an extra ice bin in the freezer. I empty the ice from the ice maker into the extra bin twice a day (once when I wake up, and again when I get home from work). This worked for my family, and I hope it helps yours! Your top basket in the freezer should have 4 (2 on each side) “U” shaped retainers along the slide assemblies on each side (in addition to the 3 that are part of the stabilizer bar on the front), make sure the basket is being held by all 7 retainers. If this hasn’t helped, or have any questions, please reconnect with us directly for assistance by calling Mon-Fri, 8a-8p EST or Saturday 9a-6p @ 877-435-3287. We are here for you. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
Lots of space
on April 26, 2017
Posted by: Watrous
from Killingly, CT, United States
[This review was collected as part of a promotion.] We bought this fridge because we needed space and love it. Just wish water, ice maker was a little better
I would recommend this to a friend!
Response from frigidaire.comBy Courtney , Online Outreach Specialist, May 15, 2017
Thank your sharing your refrigerator feedback, Watrous. I would like the opportunity to review your account and see what assistance might be available. Can you please describe your concerns with the water/ice dispenser? You may also contact us at 1-888-203-1389; Monday through Friday from 8am to 8pm and Saturday from 9am to 6pm EST for additional assistance. Thank you, Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very NICE
on April 26, 2017
Posted by: Thankful
from Tomball, TX, United States
[This review was collected as part of a promotion.] We bought this a month ago and are very happy with all it's large spaces. Thanks for great service!!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Everything else is great, but....
on April 26, 2017
Posted by: mamaconn
from Mokena IL
[This review was collected as part of a promotion.] I've had this refrigerator for a little over 3 months now. Suddenly, no ice! I still have water, just no ice. Repairman coming Monday to take a look. Love all the storage room and lift-up shelving etc.
I would recommend this to a friend!
Response from frigidaire.comBy Ciara, Online Outreach Specialist , May 17, 2017
Oh no MamaConn! I hate that you experience a hiccup with your new purchase. However, I am so glad your matter was resolved under your warranty coverage. Should you need any further assistance, feel free to connect with us by phone at 1-877-435-3287 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience. Best- CiCi
Written by a customer while visiting frigidaire.com
Customer Rating
4
Nice Refrigerator!
on April 26, 2017
Posted by: wkndwngs
from Louisville, KY, United States
[This review was collected as part of a promotion.] We bought this about 2 months ago,so far so good.Only drawback so far is that it does not have a door open alarm (old refridge spoiled us),but we can deal with that!
I would recommend this to a friend!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, May 16, 2017
Thank you for sharing your refrigerator review with us, wkndwngs. I certainly can understand how you may miss the door ajar alarm. Your feedback is reviewed online by our product gurus, who I'm sure will find value in your observations. Should you have any questions, please reconnect with us directly by calling Mon-Fri, 8a-8p EST or Saturday 9a-6p @ 877-435-3287. We are here for you. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
3
Noisy
on April 26, 2017
Posted by: mdmjo
from Dartmouth Ma
[This review was collected as part of a promotion.] This refrigerator Is noisy and the doors need force to shut
No, I would not recommend this to a friend.
Response from frigidaire.comBy Courtney , Online Outreach Specialist, May 1, 2017
I hate to hear about your refrigerator experience, mdmjo. Please take a moment to contact us directly at 1-888-203-1389; Monday through Friday from 8am to 8pm and Saturday from 9am to 6pm EST. We would like to review your account and see what assistance might be available. Thank you, Courtney
Written by a customer while visiting frigidaire.com