Customer reviews from frigidaire.com
Frigidaire - 27.6 Cu. Ft. French Door Refrigerator - Black
Average customer rating
4.2
(660 Reviews)
Rating breakdown 660 reviews
5 Stars
334
4 Stars
200
3 Stars
62
2 Stars
34
1 Star
30
83%of customers recommend this product.
(
527 out of
632)
Customer Reviews for Frigidaire - 27.6 Cu. Ft. French Door Refrigerator - Black
Customer Rating
1
Worst refrigerator I ever purchased
on September 26, 2015
Posted by: Whirlpool bound
from Madison Va.
Bought two months ago, already sent back to store. Immediately notice more noises coming from this than normal. Loud is not even close, it's distracting. The water coming from the door is room temperature even after running for weeks. Would not maintain less than 40 degrees. Many nice features for the price but means nothing if product doesn't do the basics.
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
4
on April 30, 2016
Posted by: don have one
the ice maker is a little noisy but that is not a major problem
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Problems galore and poor service
on August 19, 2016
Posted by: kgoodrich
from Weatherford, Tx
Fridge came new in new home. Didn't work from day 1. Repairman said circuit board bad. Couldn't get for a week. After 3 weeks, finally got board replaced. Still didn't work. Repairman said he would have to order new pump. Have to wait a week. Week later, pump installed, still didn't work. Finally got a replacement after being in new home over a month. Replacement has noisy hum when fridge is running.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 29, 2016
Kgoodrich, I am glad that your original matter was resolved to your satisfaction. Most new refrigerators are designed to save energy. They are equipped with low energy consumption fans and compressors. These refrigerators will run most of the time and only stop when a defrost cycle is needed to thaw ice buildup in the freezer. Your model’s Owner’s Manual goes over normal sounds and sights on page 30. If you have any questions, don’t hesitate to reconnect with us directly. Warmly, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
1
Ice maker keeps breaking
on August 28, 2016
Posted by: Justwantice16
from Massachusetts, United States
On my second one in 1 1/2 years. Ice maker keeps breaking. Just stops making ice nobody can seem to repair. I do not recommend. Great roomy fridge but ice maker doesn't work. Buy extended warrantee up you buy this one, you'll need it,
No, I would not recommend this to a friend.
Response from frigidaire.comBy Jennifer , Online Outreach Specialist, August 29, 2016
Thank you for your review, Justwantice16. We regret to hear that you are experiencing concerns with the ice maker in your refrigerator. Please feel free to contact us directly if you have any questions. Thank you, Jennifer
Written by a customer while visiting frigidaire.com
Customer Rating
1
MAJOR Issues
on September 4, 2014
Posted by: Andrew
Do NOT buy this product, have had it 3 months and it has been nothing but problems. Ice maker doesn't work been fixed once already and freezer doesn't stay at temp. When it was set at -1 degrees it would be at 31 degrees.
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Leaking Ice Maker
on March 19, 2015
Posted by: jim
Water constantly leaks out of the ice maker and/or water dispenser. Unless I place a dish towel under the dispenser and change twice a day, it puddles on the floor. A repair person is suppose to come check it out but I'm being told this is probably normal. Not happy with this product.
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Poor fridge !!!!
on May 16, 2015
Posted by: Bob15
from Naples, FL, United States
The ice maker is very slow. So I bought the additional one n the freezer. With both ice makers running it does not supply enough ice for 2 adults living in Florida . You have to open both doors to access the deli drawer. Horrible !!
The fridge does not go as cold as displayed. Have it set at 34 just to get it to 42.
The fridge does not go as cold as displayed. Have it set at 34 just to get it to 42.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Anna, Online Outreach Specialist, June 23, 2015
Good Morning, Bob15. We want to personally thank you for sharing your important quality and design feedback. Your voice and suggestions matter to us as we constantly strive to be the best home appliance company in North America. We ask that if you have any remaining questions or concerns, please contact us directly for further assistance. Kindest regards – Anna
Written by a customer while visiting frigidaire.com
Customer Rating
1
Repairs
on November 13, 2015
Posted by: Mr Purple
from Oklahoma City, OK, United States
I am on my 2nd unit ( Ref.) 3 repairs so far on this one, I love this unit, but fear it will continue to have problems. I am considering returning this unit and upgrading to a different make.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Derrick , Online Outreach Representative, December 9, 2015
Hi, Mr Purple! Thank you for taking a moment to share your thoughts and concerns on our Frigidaire French Door Refrigerator. I am glad to hear our authorized service providers are diligently working to resolve your refrigerator issues. Also, I want to personally thank you for sharing your important quality and design concerns. Your comments are greatly appreciated and fundamental in improving our quality and design. Thanks again for being a part of the Frigidaire family! –Kind Regards, Derrick
Written by a customer while visiting frigidaire.com