Customer reviews from ecovacs.com
ECOVACS Robotics - DEEBOT Slim2 App-Controlled Self-Charging Robot Vacuum - Gray/White
Average customer rating
4
(103 Reviews)
Rating breakdown 103 reviews
5 Stars
53
4 Stars
20
3 Stars
12
2 Stars
8
1 Star
10
75%of customers recommend this product.
(
72 out of
96)
Customer Reviews for ECOVACS Robotics - DEEBOT Slim2 App-Controlled Self-Charging Robot Vacuum - Gray/White
Posted by: CarlosMiami
from Miami, FL
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great vac, goes under all the tight to reach areas and keeps the floor tip top, actually does a really great job, for the price no other comes close to this one. (owned the vac for over a year now)
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com
Posted by: Barbieb2019
from Atlanta, ga
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I really am loving this little vac. I have it in .y bedroom and it gets under my dressers and my bed! I have not been able to get these places b4. I have noticed a lot less dust love it
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com
Posted by: Anonymous
from Malaysia
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] It's no longer just a vacuum. More like a pet. Haha. Along with my other cats. The noise was minimal. Almost like a white noise. I scheduled it for twice a day. And it become an alarm for me at the morning, a great way to set a mood for the day. Really help me a lot in my hectic life routine
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com
Posted by: Cvpfitzpat
from Elmwood Park, NJ
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I got this about 6 months ago but only started to use it about 2 months ago. It’s great but I only have one issue. It has trouble getting over the sill between the kitchen tile floor and the wood floor in the living room. It can’t seem to get traction.
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com
Posted by: CruellaDeville
from Fort Drum, New York
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I honestly wanted the other brand. This fit my budget better. It works but it just goes until it runs into something and then changes direction. And the cycle continues. The battery dies really fast too. I have had so many other experiences with customer service so I haven’t bothered with this company. Save up and get what you really want. It does work good for under the beds and furniture.
No, I would not recommend this to a friend.
Response from ecovacs.comBy Customer Care, November 20, 2019
Hello,
Thank you for your feedback. We're glad to hear the robot has worked well for under beds and furniture. If you could please reach out to us at customerservice@ecovacs.com attention Steve we'll be happy to help out with any aspect of the robot that has not lived up to your expectations.
Best,
Ecovacs Customer Care
Thank you for your feedback. We're glad to hear the robot has worked well for under beds and furniture. If you could please reach out to us at customerservice@ecovacs.com attention Steve we'll be happy to help out with any aspect of the robot that has not lived up to your expectations.
Best,
Ecovacs Customer Care
Written by a customer while visiting ecovacs.com
Posted by: kmbesquerdo
from Orlando, FL
Gender:Female
Verified Purchase:Yes
I had the Deebot M80 robot which was a great vacuum cleaner, but unfotunately after 2 years the device stop working. Bought the Deebot Slim robot about a month ago to replace the M80 and is not comparable. The slim does not have the same vacuum force nor the functions as the M80.
No, I would not recommend this to a friend.
Response from ecovacs.comBy Customer Care, November 25, 2019
Hello,
We appreciate your feedback. We're sorry to hear the Slim has not lived up to your expectations but if you could please reach out to us at customerservice@ecovacs.com attention Steve we'll be happy to help with any trouble the robot has encountered.
Best,
Ecovacs Customer Care
We appreciate your feedback. We're sorry to hear the Slim has not lived up to your expectations but if you could please reach out to us at customerservice@ecovacs.com attention Steve we'll be happy to help with any trouble the robot has encountered.
Best,
Ecovacs Customer Care
Written by a customer while visiting ecovacs.com
Posted by: Franc_Mnaa
from Córdoba Argentina
Gender:Male
Verified Purchase:Yes
All sundays he (Rob) help me to clean my house. I'm happy!
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com