Customer reviews from Samsung US
Samsung - POWERbot Star Wars Edition - Stormtrooper - White
Average customer rating
2.5
(12 Reviews)
Rating breakdown 12 reviews
5 Stars
2
4 Stars
1
3 Stars
2
2 Stars
3
1 Star
4
22%of customers recommend this product.
(
2 out of
9)
Customer Reviews for Samsung - POWERbot Star Wars Edition - Stormtrooper - White
Customer Rating
1
Dead
on November 30, 2019
Posted by: Expert
after a year the vacuum completely stopped working and doesnt turn on. this was an expensive mistake.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
2
Value
1
Response from Samsung USBy ^Cat, Samsung Cares, December 3, 2019
I realize your experience has been less than ideal, and I definitely understand. You are a valued customer and your experience matters to us. We are continually improving our products and services, and your feedback is vital to that process. Here is a link http://bit.ly/2ssxImE to assist you with finding a local certified Samsung service center. Thank you for being a Samsung customer! ^Cat
Written by a customer while visiting Samsung US
Customer Rating
1
Waste of money
on January 4, 2020
Posted by: Hannah
unable to control/program. gets caught on everything. even in the most ideal room setup it still does not work.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy ^Cat, Samsung Cares, January 6, 2020
I realize your experience has been less than ideal, and I would like to change that. I want to help by providing you this link to an article with information that addresses your concerns:
• POWERbot Irregular Pattern & Cleaning Behavior: http://bit.ly/2T0BwXR
Thank you for being a part of the Samsung family! ^Cat
• POWERbot Irregular Pattern & Cleaning Behavior: http://bit.ly/2T0BwXR
Thank you for being a part of the Samsung family! ^Cat
Written by a customer while visiting Samsung US
Customer Rating
5
OTG!
on February 4, 2020
Posted by: Anonymous
[This review was collected as part of a promotion.] i'm an otg kind of guy and floored to find this trooper. it needs no wifi and no apps! this is one of the few optical robot vacuums i trust to not send an inventory of my personal property to china.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
makes a great alarm clock / robot buddy!
on February 5, 2020
Posted by: Anonymous
from Dallas, TX
i did not receive any incentive. it's a good product and it doesn't spy on you. middle button turns on 24 hour repeat mode.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US