Customer reviews from hp.com
HP - 204A Toner Cartridge - Black
Average customer rating
4.4 out of 5
4.4
(265 Reviews)
Open Ratings Snapshot
Rating breakdown 265 reviews
5 Stars
203
4 Stars
16
3 Stars
15
2 Stars
7
1 Star
24
85%of customers recommend this product. 
(
86 out of 101
)
Best Buy Privacy Policy
Customer Reviews for HP - 204A Toner Cartridge - Black
Customer Rating
1 out of 5
1
Disappointed
on July 11, 2019
Posted by: Naneki51
from Clintonville, WI 54929, USA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have had this printer for almost 2 years and buy all 4 colors at once on a regular basis. This purchase of the cyan cartridge resulted in the cartridge leaking and my having to purchase another one and replace the leaking cartridge. I could not use my printer until I received the new one because of the large streak on the printed pages.
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
1 out of 5
1
Response from hp.comBy MaryHP CareJuly 18, 2019
Hi there,

I'm sorry to hear that one of the cartridges was defective. Hopefully, we can help the situation.

Our return and exchange process is covered, step-by-step, at:
store.hp.com/us/en/cv/returnsandexchanges

Mary
HP Care
hp.com/support
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
laser jet cartridge
on August 15, 2019
Posted by: Glorie
from NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] they are great toner and easy to replace. Fast and nice print.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
simple and easy to use
on August 21, 2019
Posted by: sammied
from cadillac, mi
Verified Purchase:Yes
[This review was collected as part of a promotion.] The toner is easy to open and install. The quality is unbeatable.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
THIS PRINTER IS GARBAGE
on September 12, 2019
Posted by: Anonymous
from NASHVILLE TN
Verified Purchase:Yes
WILL NOT PRINT DOUBLE SIDED, WILL NOT COPY MORE THAN ONE PAGE AT A TIME, AND PRINTS MULTIPLES OF EACH PAGE ON ITS OWN ACCORD. THIS PRINTER IS THE WORST ONE I HAVE EVER OWNED. I WILL NEVER BUY ANOTHER HP!!!
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
on September 30, 2019
Posted by: Nada23
from Burlington NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought this last month. Great product! Prices was great also!
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Toner
on September 30, 2019
Posted by: Nada23
from Burlington NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great product, great prices, fast shipping, easy to order!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Toner
on September 30, 2019
Posted by: Nada23
from Burlington NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great product, great prices, fast shipping, easy to order.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Toner
on September 30, 2019
Posted by: Nada23
from Burlington NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great product, great prices, fast shipping, easy to order.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting hp.com
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