[This review was collected as part of a promotion.] I have had this printer for almost 2 years and buy all 4 colors at once on a regular basis. This purchase of the cyan cartridge resulted in the cartridge leaking and my having to purchase another one and replace the leaking cartridge. I could not use my printer until I received the new one because of the large streak on the printed pages.
No, I would not recommend this to a friend.
Features
4
Performance
1
Response from hp.comBy Mary, HP Care, July 18, 2019
Hi there,
I'm sorry to hear that one of the cartridges was defective. Hopefully, we can help the situation.
Our return and exchange process is covered, step-by-step, at: store.hp.com/us/en/cv/returnsandexchanges
WILL NOT PRINT DOUBLE SIDED, WILL NOT COPY MORE THAN ONE PAGE AT A TIME, AND PRINTS MULTIPLES OF EACH PAGE ON ITS OWN ACCORD. THIS PRINTER IS THE WORST ONE I HAVE EVER OWNED. I WILL NEVER BUY ANOTHER HP!!!