Customer reviews from hp.com
HP - 204A Toner Cartridge - Black
Average customer rating
4.4
(265 Reviews)
Rating breakdown 265 reviews
5 Stars
203
4 Stars
16
3 Stars
15
2 Stars
7
1 Star
24
85%of customers recommend this product.
(
86 out of
101)
Customer Reviews for HP - 204A Toner Cartridge - Black
Posted by: Nightmare 1
from Loganville, Georgia
Verified Purchase:Yes
ran out of toner in under 300 copies of normal amount of type.
No, I would not recommend this to a friend.
Features
5
Performance
1
Response from hp.comBy Mary, HP Care, June 19, 2019
Hi,
I am sorry to hear that you were sent a cartridge that didn't last. It seems that it should have lasted longer.
Assuming that the cartridge was full when it was sent to you, two things might have made it not last as long as it should have. The humidity and temperature can affect the amount of toner used in print jobs. Those environmental factors can cause the toner to clump and not adhere to the paper as well as it should.
If you suspect there was something wrong with a cartridge, you have the option to contact us about this: hp.com/contactHP
Mary
HP Care
hp.com/support
I am sorry to hear that you were sent a cartridge that didn't last. It seems that it should have lasted longer.
Assuming that the cartridge was full when it was sent to you, two things might have made it not last as long as it should have. The humidity and temperature can affect the amount of toner used in print jobs. Those environmental factors can cause the toner to clump and not adhere to the paper as well as it should.
If you suspect there was something wrong with a cartridge, you have the option to contact us about this: hp.com/contactHP
Mary
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: Ddaddy
from Elm City NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am extremely satisfied with the HP products O purchase.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: rojarrolla
from New York, NY
Verified Purchase:Yes
It is the ONLY cartridge that my printer takes, if there was a cheaper one I would buy it!
I would recommend this to a friend!
Features
3
Performance
3
Written by a customer while visiting hp.com
Posted by: gr8dna
Verified Purchase:Yes
I bought an ink cartridge. Then....the emails began. REVIEW US!!! REVIEW US!!!
Never asked to be on your list.
No, I would not recommend this to a friend.
Features
1
Performance
1
Written by a customer while visiting hp.com
Posted by: Anonymous
from Southeast, KS
Verified Purchase:Yes
[This review was collected as part of a promotion.] Merchandise as described, well packed, fast shipping, and excellent overall purchase experience. The best review I can give is, I’ll be buying from them again!
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: KenB2211
from Houston, Texas
Verified Purchase:Yes
Too expensive, especially when you have to replace all of them at once.
Written by a customer while visiting hp.com
Customer Rating
2
Gave installation errors (solved by updating printer)
on May 30, 2023
Posted by: impossible s
Verified Purchase:Yes
I had difficulties installing this into my HP Color LaserJet MFP M180nw. When I replaced my old cartridge with this one, my printer refused to print and kept giving an error about the cartridge not being a genuine HP product (even though it clearly was). It was difficult to resolve this error because all the support pages just told me to install a genuine product, rather than telling me what to do if it WAS a genuine product already. I did end up fixing the issue by updating the printer and reinstalling the new cartridge -- but it took a lot of troubleshooting to get there!
Written by a customer while visiting hp.com
Posted by: ANS1680
from Cheektowaga, NY, USA
Verified Purchase:Yes
cartridge left ink blotches down both sides of papers being printed
No, I would not recommend this to a friend.
Features
1
Performance
1
Written by a customer while visiting hp.com