Customer reviews from hp.com
HP - 204A Toner Cartridge - Black
Average customer rating
4.4 out of 5
4.4
(269 Reviews)
Open Ratings Snapshot
Rating breakdown 269 reviews
5 Stars
206
4 Stars
16
3 Stars
16
2 Stars
7
1 Star
24
85%of customers recommend this product. 
(
87 out of 102
)
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Customer Reviews for HP - 204A Toner Cartridge - Black
Customer Rating
2 out of 5
2
Gave installation errors (solved by updating printer)
on May 30, 2023
Posted by: impossible s
Verified Purchase:Yes
I had difficulties installing this into my HP Color LaserJet MFP M180nw. When I replaced my old cartridge with this one, my printer refused to print and kept giving an error about the cartridge not being a genuine HP product (even though it clearly was). It was difficult to resolve this error because all the support pages just told me to install a genuine product, rather than telling me what to do if it WAS a genuine product already. I did end up fixing the issue by updating the printer and reinstalling the new cartridge -- but it took a lot of troubleshooting to get there!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Great ink
on October 31, 2024
Posted by: Granddad51
from Iowa
Verified Purchase:Yes
Purchase the item at least 2 times before now. It's great so will continue to purchase until the printer quites.
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
Poor quality
on December 5, 2017
Posted by: ANS1680
from Cheektowaga, NY, USA
Verified Purchase:Yes
cartridge left ink blotches down both sides of papers being printed
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Simple to Install
on June 28, 2018
Posted by: Day3
from Signal Mtn., Tn.
Verified Purchase:Yes
I have enjoyed using my new Color Laser-Jet Pro and the ease of changing the Toner Cartridge.
Pros: Affordable, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Easy to Install
on August 12, 2018
Posted by: Zee48
from Columbia, MD
I bought this awhile ago and finally I had to replace the black toner cartridge in my new color laser printer. It was very easy to install and works fine.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
on October 15, 2018
Posted by: rankshak
from Arizona
Verified Purchase:Yes
Very easy to replace and worked well right away. A convenient way to recycle the old cartridge.
Pros: Affordable
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Works great.
on April 19, 2019
Posted by: sclu
from TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] My first time I use a wireless. It was easy and quick to connect and use.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Couldn't be better
on April 25, 2019
Posted by: Char of OH
from Kirtland, OH
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought a few weeks ago. So easy to install in the HP Laser Jet Pro printer. Just plops in. Always crisp printing. I do a lot of decorative labels for my beauty care products and all of HP products do the job well!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting hp.com
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