Customer reviews from hp.com
HP - 204A Toner Cartridge - Black
Average customer rating
4.4
(265 Reviews)
Rating breakdown 265 reviews
5 Stars
203
4 Stars
16
3 Stars
15
2 Stars
7
1 Star
24
85%of customers recommend this product.
(
86 out of
101)
Customer Reviews for HP - 204A Toner Cartridge - Black
Posted by: Mrslady
from TX
Verified Purchase:Yes
Great color, great quality. Best price ever. I will buy again
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Sthrngary
Verified Purchase:Yes
The key is anyone can buy an off brand. They don't work as well. They cost less. So I figure just stay with HP on the support products.
Written by a customer while visiting hp.com
Posted by: Alberto1
from miami
Verified Purchase:Yes
I ordered the wrong toner black I needed it for an HPCP4005n
I would recommend this to a friend!
Response from hp.comBy Amanda , HP Care, July 5, 2022
Hi Alberto,
I see you ordered the wrong toner. I want to help you find the correct cartridge and receive an exchange. I profusely apologize for the inconvenience of the wrong cartridge. To get a return, go to www.hp.com/us-en/shop/cv/returnsandexchanges. You can find the return policy at this site and fill out an online return form. If you need assistance, reach out to us.
Amanda
HP Care
www.hp.com/support/
I see you ordered the wrong toner. I want to help you find the correct cartridge and receive an exchange. I profusely apologize for the inconvenience of the wrong cartridge. To get a return, go to www.hp.com/us-en/shop/cv/returnsandexchanges. You can find the return policy at this site and fill out an online return form. If you need assistance, reach out to us.
Amanda
HP Care
www.hp.com/support/
Written by a customer while visiting hp.com
Posted by: Barbara J H
Verified Purchase:Yes
This box came taped all over, not sure of the condition of contents.
Written by a customer while visiting hp.com
Posted by: Crazy Cajun
Verified Purchase:Yes
Superior Product
Written by a customer while visiting hp.com
Posted by: PAKlucas
from Minneapolis MN
Verified Purchase:Yes
I am happy to buy HP products and I like their recycle program.
Written by a customer while visiting hp.com
Posted by: Mad At HP!
Verified Purchase:Yes
I'm guessing this cartridge will fail like the cyan one did.
No, I would not recommend this to a friend.
Value
1
Quality
1
Response from hp.comBy Amanda , HP Care, November 21, 2022
Hi,
I'm sorry to hear you had a cartridge that failed. That outcome is less than fun. It is unclear why you believe your other cartridges will be defective. Are you receiving any error messages? If you did, please contact us to resolve them at www.support.hp.com/us-en/contact-hp/. Again, I am very sorry about the issues. I hope your next HP experience is positive.
Amanda
HP Care
www.hp.com/support/
I'm sorry to hear you had a cartridge that failed. That outcome is less than fun. It is unclear why you believe your other cartridges will be defective. Are you receiving any error messages? If you did, please contact us to resolve them at www.support.hp.com/us-en/contact-hp/. Again, I am very sorry about the issues. I hope your next HP experience is positive.
Amanda
HP Care
www.hp.com/support/
Written by a customer while visiting hp.com
Posted by: Marv S.
Verified Purchase:Yes
Replaces an empty one.
Value
5
Written by a customer while visiting hp.com