Customer reviews from hp.com
HP - 204A Toner Cartridge - Black
Average customer rating
4.4
(265 Reviews)
Rating breakdown 265 reviews
5 Stars
203
4 Stars
16
3 Stars
15
2 Stars
7
1 Star
24
85%of customers recommend this product.
(
86 out of
101)
Customer Reviews for HP - 204A Toner Cartridge - Black
Posted by: Dph712
from Iowa
Verified Purchase:Yes
[This review was collected as part of a promotion.] My printer only takes hp cartridges..this is a dependable product.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: snapsnapsnap
Verified Purchase:Yes
[This review was collected as part of a promotion.] Quick delivery and easy to install. Print quality is fantastic too
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Neeley
from Puryear, TN
Verified Purchase:Yes
I ordered this cartridge and it seems like a few days later I received the item. Was so glad for the service.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Cpeck
Verified Purchase:Yes
[This review was collected as part of a promotion.] Came on time and price was within competition. Will order from here again.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: JennW
from Idaho
Verified Purchase:Yes
[This review was collected as part of a promotion.] HP toner always works as promised, and I love that we can recycle the cartridges so easily.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Angie MP
from Phoenix, AZ
Verified Purchase:Yes
[This review was collected as part of a promotion.] I had ink jet printers for years and switched to a LaserJet a couple of years ago...will NEVER go back to ink jet. The toner doesn't dry up like ink does so I spend less overall. The toners feel really expensive but last so much longer!
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: KenB2211
from Houston, Texas
Verified Purchase:Yes
Too expensive, especially when you have to replace all of them at once.
Performance
5
Written by a customer while visiting hp.com
Posted by: Disappoint HP CUSTOMER
from Tucson Arizona
Verified Purchase:Yes
Toner cartridges are overpriced. It is ridiculous that HP disables the printer because non-HP printers are installed. HP has over-reached into customers’ domain with it corporate doctrine of “security chip” in cartridges. I will never buy another HP product.
No, I would not recommend this to a friend.
Response from hp.comBy HP Care, January 21, 2022
Hello,
I know how you feel. You are right. High-quality and authentic toner cartridges are expensive. The best way to save on toner is to print cautiously. We want our customers to be delighted with their purchase, not upset.
I can explain the background of the non-original cartridge messages. We encourage maximizing our toners because we know they work well with our printers. There are multiple complications from using a third-party manufacturer. The cartridges may leak, causing damage to the printer. There is no guarantee on the formulation of third-party toner. The cartridge may work fine, but it might also dry quickly or have print quality issues. Using our toner with our printers ensures the best quality printing experience.
The security chips protect the customer. The chips are used to connect the printer and for tracking. It also protects the consumer against counterfeit cartridges marketed as HP original cartridges on the web. I hope this provides clarity on the value of the cartridges for the price.
Amanda
HP Care
www.hp.com/support/
I know how you feel. You are right. High-quality and authentic toner cartridges are expensive. The best way to save on toner is to print cautiously. We want our customers to be delighted with their purchase, not upset.
I can explain the background of the non-original cartridge messages. We encourage maximizing our toners because we know they work well with our printers. There are multiple complications from using a third-party manufacturer. The cartridges may leak, causing damage to the printer. There is no guarantee on the formulation of third-party toner. The cartridge may work fine, but it might also dry quickly or have print quality issues. Using our toner with our printers ensures the best quality printing experience.
The security chips protect the customer. The chips are used to connect the printer and for tracking. It also protects the consumer against counterfeit cartridges marketed as HP original cartridges on the web. I hope this provides clarity on the value of the cartridges for the price.
Amanda
HP Care
www.hp.com/support/
Written by a customer while visiting hp.com