Customer Reviews for Sony - ZX Series Over-the-Ear Headphones - Blue
Customer Rating
3
Good Design but poor sound quality
on April 7, 2018
Posted by: Idang
Gender:Male
The bass is deep and good but, but treble sound is not good, hurting my ear.
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, April 8, 2018
Hi Idang, Greetings and thank you for your message. On this site, we are able to provide assistance for customers in North America, Latin America, and Asia Pacific. For further assistance regarding your product, we highly recommend visiting our Sony Global Web site for information on contacting the Sony Support Center in your region at http://www.sony.net/SonyInfo/Support/. Regards, -Erin
The sound is great and the price is OK, but it's the second headset that gets the mic capsule damaged making the left speaker stop sounding
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, August 8, 2017
Hi cibermesias, we regret to hear what happened with the unit. below is the recommended troubleshooting steps that will help fix the issue: https://us.en.kb.sony.com/app/answers/detail/a_id/38966. Regards, -Erin
I am quite disappointed in these headphones. As turned all the way up, the sound is still pretty quiet. I have tried it on multiple devices and it is this way with all ofthem. I wish i would not have thrown the packaging out, or i would return them. I am a die hard Sony fan......but have to give a thumbs down for this product..
No, I would not recommend this to a friend.
Response from sony.comBy Jeannette, Sony Support, June 30, 2015
Hello wilsond! Thank you for sharing your feedback with us, we apologize for any inconvenience you have gone through with this unit. We would like to recommend to try the steps suggested under the following link:
I like it for the color code. I was in search of of red style headphones and I found it with this. The earcups are soft and don't bother. It's quite comfortable having had the headband adjusted. On the down side, The quality isn't great for me, it's okay for hearing talk but not for music because it won't go load enough. It has just loud enough volume to be able to hear. I like it for its comfortable earcups and the mic is a nice bonus. I forget about the button along the mic but when I needed to pause something on the Xperia android phone, i used it. I would use the headphones and not need to listen anything through it, 'cause they block air wind plus they get warm. A good set of headgear.
Bought these a while back and still using them. They feel comfortable around your ears and the sound is pretty good. The microphone works perfectly and the buttons still work after months of use.