Customer reviews from sony.com
Sony - ZX Series Over-the-Ear Headphones - Blue
Average customer rating
3.6
(24 Reviews)
Rating breakdown 24 reviews
5 Stars
11
4 Stars
3
3 Stars
4
2 Stars
1
1 Star
5
64%of customers recommend this product.
(
14 out of
22)
Customer Reviews for Sony - ZX Series Over-the-Ear Headphones - Blue
Posted by: PRABAL
Gender:Male
Verified Purchase:Yes
PRODUCT IS TOO GOOD.THE SOUND QUALITY IS VERY SOFT
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: Mickey0162
Verified Purchase:Yes
Bought these a while back and still using them. They feel comfortable around your ears and the sound is pretty good. The microphone works perfectly and the buttons still work after months of use.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
4
Decent
on October 29, 2018
Posted by: XentimenT
Gender:Male
Bought those around 6 months ago.
Pros:
1) Light (And I mean, very light)
2) Fold (To me, very useful)
3) Sound (For price it is good, but in general scheme of things its average)
Cons:
1) Plastic build (Usually not of importance to me, but here I mention because pressure headphones had when bought got loose and I mean really loose. So now noise isolation is poor. My guess it loosens in the places parts of hinge connect with each other)
2) Comfort (This is nothing major, as those are so light but padding is just to thin, need at least 5 mm more of foam, and some rubber on hinge just so its not bare plastic)
3) Design (Now design is good only complaint is that if shiny plastic was not sticking out for few mm those would look much better)
Sound review:
1) Bass (Bass is present, punchy but not so well mannered and deep bass suffers from one-note-itis. This is not noticeable outdoors so much though, so if you use those only on the go it wont be a problem. Also want to note, I have two pairs of those, and one I use all the time and one is sitting on the shelf. I bought them at the same time and checked them simultaneously to see if there was a difference in sound and there wasn't any, but when I checked now bass has noticeable drop on pair I always use. Not sure if that is burn-in or it happens because used headphones lost their fit pressure)
2) Midrange (Midrange is pretty flat although there is slight jump in the low mids, so it masks bass a somewhat)
3) Treble (Treble is a bit too smoothed out, and details are lost. Also feels feels like some treble is missing, or there is response drop somewhere. You should have frequency graph so you should be able to fix that)
4) Soundstage (Almost none. I get these are closed back, and have tiny resonance chamber but this is probably worst aspect of sound on these)
All in all, for price more than acceptable. If you manage to fix those few issues I had in next generation boy will that be awesome!
Pros:
1) Light (And I mean, very light)
2) Fold (To me, very useful)
3) Sound (For price it is good, but in general scheme of things its average)
Cons:
1) Plastic build (Usually not of importance to me, but here I mention because pressure headphones had when bought got loose and I mean really loose. So now noise isolation is poor. My guess it loosens in the places parts of hinge connect with each other)
2) Comfort (This is nothing major, as those are so light but padding is just to thin, need at least 5 mm more of foam, and some rubber on hinge just so its not bare plastic)
3) Design (Now design is good only complaint is that if shiny plastic was not sticking out for few mm those would look much better)
Sound review:
1) Bass (Bass is present, punchy but not so well mannered and deep bass suffers from one-note-itis. This is not noticeable outdoors so much though, so if you use those only on the go it wont be a problem. Also want to note, I have two pairs of those, and one I use all the time and one is sitting on the shelf. I bought them at the same time and checked them simultaneously to see if there was a difference in sound and there wasn't any, but when I checked now bass has noticeable drop on pair I always use. Not sure if that is burn-in or it happens because used headphones lost their fit pressure)
2) Midrange (Midrange is pretty flat although there is slight jump in the low mids, so it masks bass a somewhat)
3) Treble (Treble is a bit too smoothed out, and details are lost. Also feels feels like some treble is missing, or there is response drop somewhere. You should have frequency graph so you should be able to fix that)
4) Soundstage (Almost none. I get these are closed back, and have tiny resonance chamber but this is probably worst aspect of sound on these)
All in all, for price more than acceptable. If you manage to fix those few issues I had in next generation boy will that be awesome!
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: TheListener
Gender:Male
Verified Purchase:Yes
I have owned several pairs of Sony earbuds and headphones over the years. These are another great example of Sony quality and excellent value. I have owned a pair of MDR-V150 for years and and the sound from these is nearly as good. One key improvement is the comfort, as I could wear these all day. Also, the cable is just the right length, and the plug fits into my Android phone even while inside my protective case. No more ear buds while I'm walking around the house doing chores, etc. I can even take a call if interrupted. Great job Sony!
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, March 21, 2020
Hi TheListener, we are happy to hear that you are satisfied with this unit. We are always looking to make Sony better. Thank you for sharing your feedback with us. Have a wonderful day! ~Earl
Written by a customer while visiting sony.com
Customer Rating
3
Good Design but poor sound quality
on April 7, 2018
Posted by: Idang
Gender:Male
The bass is deep and good but, but treble sound is not good, hurting my ear.
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, April 8, 2018
Hi Idang, Greetings and thank you for your message. On this site, we are able to provide assistance for customers in North America, Latin America, and Asia Pacific. For further assistance regarding your product, we highly recommend visiting our Sony Global Web site for information on contacting the Sony Support Center in your region at http://www.sony.net/SonyInfo/Support/. Regards, -Erin
Written by a customer while visiting sony.com
Posted by: al41
Gender:Male
Verified Purchase:Yes
I bought this item less than one month ago. It is one more of more have these set that I purchased in the past. i like this product for the sound range and the modest price. My rating for this one unit is poor beacuse it stopped sounding on the left side. My rating for rall other units is five stars.
I would recommend this to a friend!
Response from sony.comBy Zac, Sony Social Support, November 21, 2018
Hi al41,
We regret to hear that you're having sound issues with this unit. Let's try to isolate the issue by following some troubleshooting steps included on this link:
https://www.sony.com/electronics/support/audio-video-headphones/mdr-zx310ap/articles/00031903
We regret to hear that you're having sound issues with this unit. Let's try to isolate the issue by following some troubleshooting steps included on this link:
https://www.sony.com/electronics/support/audio-video-headphones/mdr-zx310ap/articles/00031903
Written by a customer while visiting sony.com
Customer Rating
1
Poor Quality
on May 1, 2020
Posted by: allisonmp
Gender:Female
We have had these for less than 9 months and the jack completely broke off in the computer when we took the headphones out - we didn't yank, pull aggressively or pull at an angle - very disappointing.
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, May 8, 2020
Hi allisonmp, we are sorry to hear about what happened that the headphone jack was broken. We understand how frustrating this issue must be. You may consider upgrading to wireless headphones like the WH-CH400. This headphones will let you enjoy high-quality sound. Lets you stream music all day with One-touch NFC BLUETOOTH® connection and up to 20 hours of battery life, as well as easy hands-free calling and voice assistant commands from your smartphone. You may visit our website to check other wireless headphones that you may like.
https://www.sony.com/electronics/headphones/t/headband-headphones
Should you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Erin
https://www.sony.com/electronics/headphones/t/headband-headphones
Should you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Erin
Written by a customer while visiting sony.com
Posted by: Catchy
Verified Purchase:Yes
I bought these Sony headphones July 7, 2025. I have had clear audio listening whenever I use it.
I would recommend this to a friend!
Response from sony.comBy Sony North America Costumer Support, August 3, 2025
Hi Catchy,
Thanks for your fantastic review!
We're delighted to hear you're enjoying the clear audio from your MDR-ZX310AP headphones. It's wonderful to know that they are providing a great listening experience for you!
Thanks for choosing Sony.
Sincerely,
Jenn | Sony Social Media Team
Thanks for your fantastic review!
We're delighted to hear you're enjoying the clear audio from your MDR-ZX310AP headphones. It's wonderful to know that they are providing a great listening experience for you!
Thanks for choosing Sony.
Sincerely,
Jenn | Sony Social Media Team
Written by a customer while visiting sony.com