Customer reviews from lg.com
LG - 10,000 BTU Portable Air Conditioner - White
Average customer rating
4.1
(153 Reviews)
Rating breakdown 153 reviews
5 Stars
69
4 Stars
48
3 Stars
20
2 Stars
10
1 Star
6
82%of customers recommend this product.
(
122 out of
149)
Customer Reviews for LG - 10,000 BTU Portable Air Conditioner - White
Customer Rating
2
draining is inept
on June 26, 2013
Posted by: jake92695
from Fairfax, VA, USA
This unit needs to be drained often which requires unplugging, unhooking the exhaust, and wheeling to the nearest bathroom. Once there you have to hoist on to the edge of the bathtub rim and open the drain plug and tip this heavy unit. By the way, this unit doesn't have a sealed internal water reservoir so it will spill a significant amount of water on your way to the bathroom. Other than this stupid engineering flaw it works.
No, I would not recommend this to a friend.
Quality
3
Features
1
Value
2
Written by a customer while visiting lg.com
Customer Rating
5
easy to use & setup
on May 31, 2014
Posted by: TexasTru
from Dallas, TX
It is easy to use & setup. I wish it has 2 exhaust hoses so the cooling coil air coming from outside (not inside the room). Also the fans has option to turn off fans when the air conditioner reach cooling set temperature. The exhaust hose getting warm. If it is insulated hose would better.
Pros: easy to use, Quality
I would recommend this to a friend!
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
Powerful Unit
on July 13, 2013
Posted by: Weazie
from Winter Haven, FL, USA
This 10,000 BTU LG portable a/c really does the trick for our new office space. We live in Florida and the summer humidity is brutal. This unit not only cools the room (9x16) but it also dehumidifies the air.
I was able to set up the unit, venting it out the window with very little help. The unit holds 72 pints of water and I haven't needed to drain it yet.
The only issue my husband has is that it is noisy when it's running, but that is to be expected with any portable a/c unit. I don't mind the sound myself, so I think it is a personal preference. Also, I don't seem to be able to set the temperature; it just keeps running and when it's cool enough, we just turn it off till we need it again. Maybe I'm missing something, but other reviews do mention this issue.
Pros: Performance, Style/Design, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
4
Features
4
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
This works fantastic, is versatile and looks great
on November 1, 2013
Posted by: lojola55
from Oak Creek, WI, USA
This machine has style. My living room is 26"x 20" WITH a vaulted ceiling. This little sleek-looking machine cooled this room so fast I couldn't believe it. Made summer comfortable. Did not have to empty out water much even when doing the dehumidifying. Great product. I have strange old windows and I was still able to make a secure fit because of the adaptable design. I have recommended it to everyone I know.
Pros: Performance, Style/Design, easy to use, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
Taking it back
on July 19, 2013
Posted by: dmkusy
from PA
I have 2 other LG air conditioners that work well. Got this one yesterday and have had to empy the water in it twice so far, even though it is self evaporative. The heat index is over 100 and I am not looking forward to putting it back in the truck and returning it. A major disappointment.
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Written by a customer while visiting lg.com
Customer Rating
1
portable air conditioner
on July 10, 2014
Posted by: JFranse
from Marathon, FL 33050, USA
This is the worth air conditioner I have ever seen, There is water all over the place I have it hooked up on 2 drain hoses top and bottom and still its NOT draining. Water is coming from the bottom corner. This thing is trash.
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Written by a customer while visiting lg.com
Customer Rating
3
E1
on May 10, 2017
Posted by: younganimal
from Austin, TX, United States
[This review was collected as part of a promotion.] Coming up on three years. Ran it during the summer. I was able to clear the first E1 stoppage. The second one seems to be stuck. It's best to do the hard reset before the 720 hour mark. Otherwise, you might find yourself in my situation. The compressor is good but some stupid sensor has blown.
Pros: easy to use
Quality
3
Features
3
Value
2
Written by a customer while visiting lg.com
Customer Rating
5
Easy to use
on June 3, 2013
Posted by: Dusty's momma
from Green River, WY, USA
Bought and was able to use as soon as I got it home! Instructions for vent set up were easy to follow and I can move it to the room that needs it most. Since I rent it goes wherever I go and doesn't need an HVAC guy to use. Now my most favorite appliance in the house!
Pros: easy to use
I would recommend this to a friend!
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com