Customer reviews from lg.com
LG - 12,000 BTU Window Air Conditioner and 11,200 BTU Heater
Average customer rating
4.2
(39 Reviews)
Rating breakdown 39 reviews
5 Stars
27
4 Stars
4
3 Stars
1
2 Stars
2
1 Star
5
79%of customers recommend this product.
(
27 out of
34)
Customer Reviews for LG - 12,000 BTU Window Air Conditioner and 11,200 BTU Heater
Customer Rating
5
Best A/C Yet!
on July 16, 2015
Posted by: sunshine
from Tampa, FL, USA
This a/c unit is the best one we've had yet. Surprisingly quiet for the 18,000 BTU's power. Keeps a small condo (600 sq ft) comfortably cool even in Florida summer heat.
Much superior to the two other a/c units we've had before this one. Highly recommend.
Much superior to the two other a/c units we've had before this one. Highly recommend.
Pros: Performance, easy to use, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
great AC for our use
on August 22, 2015
Posted by: Gerry G
from Graham Al
Use in the upstairs of our storage building. Works great , does everything we expected
Pros: easy to use, Performance
I would recommend this to a friend!
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
Nice cooling.
on January 10, 2019
Posted by: Bhavtosh
from India
[This review was collected as part of a promotion.] I bought this five years ago and i am satisfied with the product but am feeling some noise while compressor works.
Quality
4
Features
4
Value
5
Written by a customer while visiting lg.com
Customer Rating
3
on November 16, 2020
Posted by: Telvin23
Heat is not blowing out heat. Why is that? Isn’t something wrong?
Response from lg.comBy ^DLI, LGE Social Media, November 17, 2020
Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: billy rmack
Verified Purchase:Yes
[This review was collected as part of a promotion.] this is the worst purchase i ever made please repair or replace
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
2
Response from lg.comBy ^DLI, LGE Social Media, July 26, 2021
We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Simplydevine
from Mesa, az
Verified Purchase:Yes
[This review was collected as part of a promotion.] This replacement arrived and did not work. Contacted LG and it was immediately fixed and has been running fine since.
Pros: ease of use, Quality, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Great AC
on July 8, 2023
Posted by: Javyfan18
from Parrish Alabama
I have a great AC that keeps my house cool and uses less electricity.
Pros: Features/Settings
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com