Customer reviews from lg.com
LG - 14,000 BTU Portable Air Conditioner - Silver
Average customer rating
3.9
(121 Reviews)
Rating breakdown 121 reviews
5 Stars
64
4 Stars
27
3 Stars
5
2 Stars
7
1 Star
18
80%of customers recommend this product.
(
92 out of
115)
Customer Reviews for LG - 14,000 BTU Portable Air Conditioner - Silver
Posted by: Mark ool
from Pittsburgh
Verified Purchase:Yes
[This review was collected as part of a promotion.] Our cape cod has whole house AC, but the master bedroom upstairs gets hot. This appliance is perfect for keeping our bedroom cool without having to over-cool the rest of the house
Pros: Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: ReynaM
from California
Verified Purchase:Yes
[This review was collected as part of a promotion.] Purchased a couple weeks ago and works great! I wish it was a little quieter but other then that it’s perfect.
Pros: ease of use, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Tman77
from Unionville mo
Verified Purchase:Yes
[This review was collected as part of a promotion.] Cools down my room fast works perfectly! Awesome air conditioner
Pros: Style/Design, ease of use, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Feeef
from Los Angeles
Verified Purchase:Yes
[This review was collected as part of a promotion.] My unitcool great but it makes a very loud rattling sound that is sometimes scary. It sounds like the unit is going to fly apart but when the indoor temp is 92 degrees, you don’t have a choice but to use it to get cool.
No, I would not recommend this to a friend.
Quality
4
Features
4
Value
3
Written by a customer while visiting lg.com
Posted by: Portable ACC
Verified Purchase:Yes
AC WAS DEFECTIVE AND STOPPED WORKING.
LG WOULD NOT SEND REPLACEMENT.
LG WOULD NOT SEND REPLACEMENT.
Quality
1
Features
1
Value
1
Response from lg.comBy true, LG Digital Care Team, April 16, 2024
Hey there! We'd like more information on what happened with your AC unit. Please private message us on social media @LGUSSupport with your contact information, model, and serial number. Let's see if we can find a solution together. ^Gaby
Written by a customer while visiting lg.com
Customer Rating
5
Easy to use controls.
on July 28, 2024
Posted by: WY 157
[This review was collected as part of a promotion.] Searching for a portable AC which can be set up in any room . Like the easy set up for the exhaust.E
Pros: ease of use, Style/Design, Features/Settings
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Customer Rating
4
Gets the job done
on July 4, 2025
Posted by: Anonymous
from Springdale Arkansas
This unit is fantastic. Only used it camping and back deck. Very much like a fan on just cooler, wishing it would blow forward not all areas are up.
Pros: ease of use
Quality
4
Features
5
Value
4
Response from lg.comBy LG Digital Care Team, July 11, 2025
Thanks for the thoughtful review, Carey! We’re glad to hear your LG Portable Air Conditioner is holding its own for your camping trips and back deck hangouts—portable cooling power for the win! 💨
We appreciate you sharing that detail about the airflow direction, too—that kind of insight helps us improve our future products! If you ever snap more photos in action or need help, feel free to reach out on social media @LGUSSupport. We're just a message away! *Joseph
We appreciate you sharing that detail about the airflow direction, too—that kind of insight helps us improve our future products! If you ever snap more photos in action or need help, feel free to reach out on social media @LGUSSupport. We're just a message away! *Joseph
Written by a customer while visiting lg.com
Ratings-Only Reviews
Based on the average of (2) ratings-only reviews
Overall Customer Rating
5
Would recommend? Yes
(
2 out of
2)
Features
5
Quality
5
Value
5