Customer reviews from lg.com
LG - 15,000 BTU Window Air Conditioner
Average customer rating
4
(47 Reviews)
Rating breakdown 47 reviews
5 Stars
24
4 Stars
13
3 Stars
0
2 Stars
4
1 Star
6
84%of customers recommend this product.
(
37 out of
44)
Customer Reviews for LG - 15,000 BTU Window Air Conditioner
Customer Rating
2
Exactly 13months old not working
on October 23, 2016
Posted by: Vaudio
from New Orleans, LA, United States
[This review was collected as part of a promotion.] Exactly 15months old close to new 15k unit only being used in 700cft area always on energy saver crapped out capacitor and fan shot if that's just not eonderful also no product part lists so find a 60+12uf replacement capacitor good luck.
Pros: easy to use
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
3
Written by a customer while visiting lg.com
Customer Rating
1
LG LW1514ER Window AC Unit
on May 29, 2019
Posted by: Rob1971
Bought this unit and it's been installed for almost 3 years now. Freezes up and and and then pops the breaker.Motor or condenser continues to run when power is turned off. Installed into my wall so have a space that I need to have the same model. HELP!
No, I would not recommend this to a friend.
Quality
1
Features
2
Value
2
Response from lg.comBy Chris, Customer Service, May 30, 2019
Based on the issues you are describing, it sounds like you may need a technician to check it out. This may be done through our website: http://www.lg.com/us/support/repair-service/schedule-repair-us
or for a list of service centers in your area: https://www.lg.com/us/support/repair-service/find-repair-provider ^CP
or for a list of service centers in your area: https://www.lg.com/us/support/repair-service/find-repair-provider ^CP
Written by a customer while visiting lg.com
Customer Rating
1
3 years old and humming and popping breaker now
on November 15, 2017
Posted by: inthecold
from Mililani, HI, United States
[This review was collected as part of a promotion.] Bought this unit and it's been installed for almost 3 years now. Freezes up and and and then pops the breaker. Installed into my wall so have a space that I need to have the same model. HELP!
Quality
2
Features
4
Value
3
Response from lg.comBy Chris, Customer Service, November 30, 2017
It sounds like we'll need to walk through some troubleshooting for your air conditioner. Please head over to our support team via @LGUSSupport on Twitter so that we can dig into this a little more for you. ^CP
Written by a customer while visiting lg.com
Customer Rating
5
works as promised
on October 13, 2013
Posted by: budjude
from Nashville, GA 31639, USA
cooled our living room, attached dining room and kitchen
Pros: Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
Excellent Air Conditioner
on June 26, 2013
Posted by: iflog
from Cheektowaga, NY, USA
I bought this for my family room which measures 16'x33'. It cools the room down very fast and very cold. I set it to 70° and in no time the room is at temperature. The unit is big and heavy. It took two people to install it in the window but it is well worth it. I would recommend this air conditioner to anyone looking to cool down a large room.
Pros: Performance, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
Product works as advertised
on July 2, 2013
Posted by: Mikey
from Denver, CO, USA
This product worked really well for me. So far I'm happy with it's performance. I installed this myself. I think it's fairly easy to install, but the instructions leave a lot to be desired. You're better off just using the instructions as a concept kind of thing and not taking them too literally because whoever wrote them didn't know what they were doing. If you can get past that, it's a pretty good air conditioner and does the job as long as you don't ask for more than it can handle.
Pros: Performance, Style/Design, Quality
I would recommend this to a friend!
Quality
5
Features
4
Value
3
Written by a customer while visiting lg.com
Customer Rating
4
Best output for 115V
on July 17, 2013
Posted by: blackspruce
from Ojai, CA
I purchased this unit to replace a similar one that was about 4 years old and had developed a loud noise in the compressor. This one fit right into the old space, and works as it should. I chose this particular unit because the outlet where I need to use it is ~115V (110-120V) and this model has the greatest output in terms of BTU that I could find in this size at this voltage.
Pros: Performance, easy to use, Quality
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
This product is QUIET
on September 12, 2013
Posted by: whiskercity
from Amarillo, TX
I had an older refrigerated window unit. The noise was so loud that you had to turn up the television. When you turned it off the noise was "deafening". The newer unit is much more efficient and again, quieter. Even with tv off and asleep at night the sound is not noticeable.
Pros: Performance
I would recommend this to a friend!
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com