Customer reviews from philips.com
Saeco - Incanto Espresso Maker/Coffeemaker - Stainless steel/black
Average customer rating
4.2
(51 Reviews)
Rating breakdown 51 reviews
5 Stars
31
4 Stars
10
3 Stars
2
2 Stars
7
1 Star
1
81%of customers recommend this product.
(
39 out of
48)
Customer Reviews for Saeco - Incanto Espresso Maker/Coffeemaker - Stainless steel/black
Customer Rating
5
Easy to use, good coffee maker.
on December 27, 2017
Posted by: Dan85
Gender:Male
Easy to clean and easy to use.
Coffee taste good.
Self clean function.
Coffee taste good.
Self clean function.
Pros: makes good coffee and easy to use/clean.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: cats12
Gender:Male
Verified Purchase:Yes
Great machine, makes great coffee has different coffee strengths easy to use
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: B’ham
Gender:Male
Verified Purchase:Yes
It does everything I need very well. After I had it figured out the automatic features took care of it all
It is important to keep things clean especially the milk container.
It is important to keep things clean especially the milk container.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
This product has great features and is easy to use
on November 15, 2020
Posted by: Llama84
Gender:Male
Verified Purchase:Yes
This replaced our 20 yr old Saeco Vienna Plus. So choosing another Saeco was a no brained. This machine really is a super automatic and it makes the best espresso based coffee. It is just a great machine that we knew would make a great coffee drink.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: AnnaK16
Gender:Female
Verified Purchase:Yes
I chose this rating as after less than a year machine stopped working. We are already over a month without coffee machine as it taken a long time to fix. We had a previous version of Saeco for over 10 years and had no major issues. I'm disappointed with this model.
No, I would not recommend this to a friend.
Response from philips.comBy Consumer care, January 26, 2021
Hi there,
Thank you for sharing your feedback, and we're very sorry to hear about your experience with our SAECO Espresso Machine. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it. At your earliest convenience, please get in touch with us to speak with a Consumer Care Representative. Be sure to reference this review & have your SAECO product handy so that we can better assist you.
1-800-933-7876
Monday - Friday 8:00 AM - 8:00 PM EST
Excluding Major Holidays
We look forward to hearing from you.
Regards,
Thank you for sharing your feedback, and we're very sorry to hear about your experience with our SAECO Espresso Machine. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it. At your earliest convenience, please get in touch with us to speak with a Consumer Care Representative. Be sure to reference this review & have your SAECO product handy so that we can better assist you.
1-800-933-7876
Monday - Friday 8:00 AM - 8:00 PM EST
Excluding Major Holidays
We look forward to hearing from you.
Regards,
Written by a customer while visiting philips.com
Customer Rating
5
easy to use with no prior experience!
on January 22, 2021
Posted by: Ka140
Gender:Male
Makes a great cup, easy to use all the presets make selection easy.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Great versatile espresso machine.
on January 23, 2021
Posted by: Mytwocents
Gender:Male
Old Saeco Magic Delux finally broken down. Shopped around but finally decided to come back to a Saeco (now Philips). No regrets. Just wished the water tank and coffee grind bin were bigger. But coffee tastes great every time with just a push of one button. Great for the “on the go” person in the morning.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
This product changed my life.
on January 23, 2021
Posted by: Go Bills!
Gender:Male
Like most people, I am rushed in the morning. It’s so nice to have a delicious latte made for me in a little over a minute. All with the press of a button!
I would recommend this to a friend!
Written by a customer while visiting philips.com