Customer reviews from swann.com
Swann - Smart Indoor/Outdoor 1080p Full HD Wi-Fi Wire-Free Security Camera (2-Pack)
Average customer rating
2.8
(36 Reviews)
Rating breakdown 36 reviews
5 Stars
9
4 Stars
5
3 Stars
5
2 Stars
4
1 Star
13
29%of customers recommend this product.
(
6 out of
21)
Customer Reviews for Swann - Smart Indoor/Outdoor 1080p Full HD Wi-Fi Wire-Free Security Camera (2-Pack)
Customer Rating
5
Excellent product, everything I expected
on March 7, 2018
Posted by: Nick D.
Excellent product, everything I expected and then some.
Written by a customer while visiting swann.com
Customer Rating
5
Well worth money spent
on May 20, 2018
Posted by: Nicos K.
Good quality image and it does what it says on the tip
Written by a customer while visiting swann.com
Customer Rating
5
Great product easy to use
on June 2, 2018
Posted by: Ricky O.
Great product easy to use and install would recommend to anyone
Written by a customer while visiting swann.com
Customer Rating
5
Best solution going
on June 10, 2018
Posted by: J. B.
I picked up the Swann Wire-Free model, and really like it. Setup is super easy, no cables to deal with and figure out how to route. I have only had it running for a few weeks, but battery life seems good so far.
Written by a customer while visiting swann.com
Customer Rating
5
Wire Free Smart Security Camera 2 Pack
on November 6, 2018
Posted by: Richard R.
Very easy to install and on line instructions for set up and use are clear and easy to understand.
Written by a customer while visiting swann.com
Customer Rating
2
Low Battery Life
on April 16, 2019
Posted by: Gavin312
from Piara Waters, Western Australia
Everything works great except they don’t last longer than a few days.
The description says they last up to 3-4 weeks which is a big fat lie.
The description says they last up to 3-4 weeks which is a big fat lie.
No, I would not recommend this to a friend.
Response from swann.comBy Josh V., Customer Service, October 24, 2019
Hello,
The cameras are able to last up to 3 - 4 weeks but this would vary for every customer. The more often the cameras detect motion and the more you view the cameras liver would shorten the battery life. For this reason, we began producing a solar panel that is able to charge the cmaersa during the day.
The cameras are able to last up to 3 - 4 weeks but this would vary for every customer. The more often the cameras detect motion and the more you view the cameras liver would shorten the battery life. For this reason, we began producing a solar panel that is able to charge the cmaersa during the day.
Written by a customer while visiting swann.com
Customer Rating
5
Easy to set up and great nightvision quality
on April 22, 2019
Posted by: Anonymous
from Barrie, on
Frequency of use:Daily
I live in a townhouse and after people stealing from our cars or damaging them and taking off we got fed up and finally got cameras. Nothing the cops can do without surveillance. I feel a lot better having these up knowing they will catch anything.
I would recommend this to a friend!
Written by a customer while visiting swann.com
Customer Rating
1
Never Work
on August 29, 2019
Posted by: Kiwi28
from Christchurch, New Zealand
Frequency of use:Daily
These are a waste of time. I activate them, and then if I hear a noise outside I open the app to view live mode and I can try for 5-10 minutes and it just loads and I never get a picture. So if someone was breaking into my house, they would already be inside before I could even view the live stream. I never get notifications of when they are triggered even if i have purposely walked in front of the camera to test it out. Disappointing.
No, I would not recommend this to a friend.
Response from swann.comBy Josh V., Customer Service , October 24, 2019
Hello,
Thank you for reaching out to us and providing your feedback. It seems like we can help adjust the settings in a manner that would better fit your security needs. We would like to help.
Are you connected to a high-speed network? This will help improve upload and download speeds when remotely accessing.
Do not hesitate to reach out to us for further assistance.
https://support.swann.com/en_us/contact-us-r1GsXncm7
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Thank you for reaching out to us and providing your feedback. It seems like we can help adjust the settings in a manner that would better fit your security needs. We would like to help.
Are you connected to a high-speed network? This will help improve upload and download speeds when remotely accessing.
Do not hesitate to reach out to us for further assistance.
https://support.swann.com/en_us/contact-us-r1GsXncm7
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Written by a customer while visiting swann.com