Customer reviews from swann.com
Swann - 4580 8-Channel, 4-Camera Indoor/Outdoor Wired 1TB DVR Surveillance System - Gray/white
Average customer rating
4.6
(93 Reviews)
Rating breakdown 93 reviews
5 Stars
69
4 Stars
19
3 Stars
0
2 Stars
0
1 Star
5
93%of customers recommend this product.
(
40 out of
43)
Customer Reviews for Swann - 4580 8-Channel, 4-Camera Indoor/Outdoor Wired 1TB DVR Surveillance System - Gray/white
Customer Rating
5
Safe!
on August 15, 2020
Posted by: Jason80
from Sacramento ca
Frequency of use:Daily
[This review was collected as part of a promotion.] I'm not sure where to begin, I'm impressed by everything with this system. It literally came with everything you need to get started, including long wire. It only took a few minutes to setup first couple cameras. The clarity of the cameras is so clear it is like your actually there. This system comes with 4 cameras but you can add on all the way up to 8. There is an app. You can download that will alert you every time it picks up movement. These cameras also have a motion light and alarm setting which is great for nighttime and when your away. You can play back video with a few clicks. This doesnt take up much space and gives you 24 hour surveillance to keep you and your property safe. These even came with stickers. I'm very impressed with this system and excited to put it to use.
I would recommend this to a friend!
Written by a customer while visiting swann.com
Customer Rating
4
Super easy installation and great quality
on August 20, 2020
Posted by: Rubbernuts
from Bellingham, Wa
[This review was collected as part of a promotion.] The Swann 4 camera DVD security system is super easy to install and has lots of great features and can be expanded to 8 cameras.
For the installation I simply followed the instructions step by step and all of the cameras worked first off. The kit includes 4 60' camera cables which should reach most places. I used the VGA port on the 1TB 1080P DVR to plug into my computer monitor and it works very well. The DVR includes a mouse for easy setup and control. You can also use the Swann app on your smartphone or Google Assistant or Alexa
The weatherproof cameras feature heat sensitive motion sensors as well as sensor warning lights to warn anybody approaching. The DVR is supposed to provide up to 6 months of free recording which should be more than adequate for most people.
I would recommend this to a friend!
Written by a customer while visiting swann.com
Customer Rating
5
Great security
on October 31, 2019
Posted by: BarbaraKB
from Tulsa, ok
Frequency of use:Daily
[This review was collected as part of a promotion.] This Swann 4 camera DVR system is great.
I feel way more secure now that we have some security cameras.
There are 4 cameras with 60ft of cord per camera...
make sure that you read all of the instructions included in the box before you start using your cameras. You can set up your cameras anywhere you want as long as it will reach 60 ft back to the DVR. Make sure you set your DVR up before trying to pair your devices because that will need to be done first. This DVR and camera set is great for anyone looking for extra security.
The quality of the video is fantastic and it records everything on the DVR so it is great to be able to rewind and look at anything.
I feel way more secure now that we have some security cameras.
There are 4 cameras with 60ft of cord per camera...
make sure that you read all of the instructions included in the box before you start using your cameras. You can set up your cameras anywhere you want as long as it will reach 60 ft back to the DVR. Make sure you set your DVR up before trying to pair your devices because that will need to be done first. This DVR and camera set is great for anyone looking for extra security.
The quality of the video is fantastic and it records everything on the DVR so it is great to be able to rewind and look at anything.
I would recommend this to a friend!
Written by a customer while visiting swann.com
Customer Rating
1
back to the store it goes
on May 24, 2020
Posted by: junk
cameras work, dvr seems to work, link to a phone does not. I tried two different phones (iphone and android) and neither can connect to the system. The first tech person told me to call someone else and hung up. The second sent me a link and said to figure it out on my own. Too bad I can only get my money back, not the wasted day I spent messing with this junk.
No, I would not recommend this to a friend.
Response from swann.comBy Josh V., Customer Service , May 26, 2020
Hello,
Thank you for reaching out to us and sharing your feedback. We are sorry to hear about the issues you are having remotely accessing your unit. Please be sure you are using the correct application based on your recorder's firmware. This can also be an issue with your network or recorder settings. We can look further into this and have you connected within a few minutes. For immediate assistance, we would recommend that you call in and speak with a support member. All calls are monitored and recorded for quality assurance.
Call back in and request to speak with a Level 2 support team member.
Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/contactsupport
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Thank you for reaching out to us and sharing your feedback. We are sorry to hear about the issues you are having remotely accessing your unit. Please be sure you are using the correct application based on your recorder's firmware. This can also be an issue with your network or recorder settings. We can look further into this and have you connected within a few minutes. For immediate assistance, we would recommend that you call in and speak with a support member. All calls are monitored and recorded for quality assurance.
Call back in and request to speak with a Level 2 support team member.
Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/contactsupport
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Written by a customer while visiting swann.com
Customer Rating
1
Apps are pretty useless
on May 15, 2024
Posted by: BenV
Updates for apps on both android and iPad have made things worse. Do you people actually know what you're doing?
Response from swann.comBy LV - Swann Team, May 15, 2024
Hello BenV.
We are sorry to hear you are experiencing issues with the app. Please note that there are no known issues and our app has a 4.5-star rating overall with thousands of reviews. We understand how the app malfunctioning can be frustrating. Please know we're here to help. Visit our support page, then click on the blue box on the bottom right-hand corner to chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
Your feedback is important to us.
LV - Swann Team
We are sorry to hear you are experiencing issues with the app. Please note that there are no known issues and our app has a 4.5-star rating overall with thousands of reviews. We understand how the app malfunctioning can be frustrating. Please know we're here to help. Visit our support page, then click on the blue box on the bottom right-hand corner to chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
Your feedback is important to us.
LV - Swann Team
Written by a customer while visiting swann.com
Customer Rating
4
Clear and bright picture quality
on August 20, 2020
Posted by: Rubbernuts
from Bellingham, Wa
Frequency of use:Daily
[This review was collected as part of a promotion.] The Swann 4 camera 8 channel security system is very easy to install with lots of great features. You can expand it to 8 cameras as well, but for now I will be using 4.
The installation went without any problems. I just followed the instructions step by step and all of the cameras worked first off. I plugged the VGA computer monitor port into the huge 1TB DVR and the 1080P picture quality is great. The camera cords are each 60ft long so it should reach most places. The cameras feature "True Detect" which detects heat and motion as well as senor warning lights for when somebody approaches. The DVR comes with a mouse for easy setup and control. You can also use the Swann app on your smartphone or use Google assistant or Alexa for hands free control.
This system works great and is so simple to use. I was concerned it would be a huge headache, but it wasn't.
I would recommend this to a friend!
Written by a customer while visiting swann.com
Customer Rating
5
works great!
on October 27, 2019
Posted by: arnaud
from Austin TX
Frequency of use:Daily
[This review was collected as part of a promotion.] We received the product a few days ago. It is not fully installed at the exact spots we will place all the cameras but sure thing it works perfectly (see the picture). It looks like a great quality product that we can strongly recommend. The app works great too.
Written by a customer while visiting swann.com
Customer Rating
5
Must have security system
on November 4, 2019
Posted by: YoungersX2
from Mesa,AZ
Frequency of use:Daily
[This review was collected as part of a promotion.] My husband has been wanting a new security system for our home for some times. We are really please with this system. Installation and setup was unbelievably easy. The hardest part will be your choice of camera placement.
While at the moment we are just using the 4 cameras the system came with, we plan to purchase 4 more to expand to the full 8 this system is capable of running. The picture quality day and night is just phenomenal. This images are so crisp and clear. My husband is a huge fan of the True Detect feature as well. This system does not disappoint.
A perfect purchase for your own peace of mind, this would also make an amazing house warming gift! The gift of security is one you can't beat. A true must have in any home.
I would recommend this to a friend!
Written by a customer while visiting swann.com