Customer reviews from swann.com
Swann - Smart Indoor/Outdoor 1080p Full HD Wi-Fi Wire-Free Security Camera - White
Average customer rating
2.5
(92 Reviews)
Rating breakdown 92 reviews
5 Stars
15
4 Stars
16
3 Stars
12
2 Stars
10
1 Star
39
13%of customers recommend this product.
(
7 out of
53)
Customer Reviews for Swann - Smart Indoor/Outdoor 1080p Full HD Wi-Fi Wire-Free Security Camera - White
Customer Rating
3
Very proprietary and won't work with other systems
on February 12, 2018
Posted by: Gavin
This is a good little wifi camera but I was hoping for some more features. Sadly my security system cannot address it like it can a cheap dlink, the recording are short and not configurable for longer and you can't start a recording from the app. On the plus side the image quality is good and the fish eye wide angle is great. You just can't get any evidence if you see anything
Written by a customer while visiting swann.com
Customer Rating
3
Average Quality
on April 6, 2018
Posted by: Don C.
I have purchased several item from Swann and in general they have provided excellent quality and service. However the purchase of the wireless/wire free camera simply did not measure up.
Written by a customer while visiting swann.com
Customer Rating
3
Swann Smart Security Camera
on April 16, 2018
Posted by: Jeffrey S.
The camera is just okay. I don't think they are the greatest. It doesn't always want to come up on my phone. The picture freezes a lot. I have to reboot my I Phone. It's not the greatest outside at night.
Written by a customer while visiting swann.com
Customer Rating
3
Easy setup and installation. The
on July 29, 2018
Posted by: John M.
Easy setup and installation. The motion detection doesn’t always work and when it does the time for your phone app to receive an “alert” is delayed approx 1-3+ minutes. Even when phone and camera are nearby on the same wi-if network
Written by a customer while visiting swann.com
Customer Rating
3
Great Camera
on July 30, 2018
Posted by: Nahum M.
Only issue I have with it is the recording time - 20 seconds! Should be extended to at least a minute.
Written by a customer while visiting swann.com
Customer Rating
3
Only had for a few
on August 1, 2018
Posted by: JOSEPH M.
Only had for a few days. Had to use wifi extender to get sufficient signal. One day network signal 51%, next day 9% with nothing changed with setup. Hoping it finally settles down one way or the other. Motion detection gets a car 40 feet away better than a person 10 feet away. For live viewing it works great even with 9% signal although, the app is sometimes slow to respond.
Written by a customer while visiting swann.com
Customer Rating
3
Poor battery
on November 12, 2018
Posted by: NIGEL W.
I have had to charge the camera less than 6 days apart twice. The reviews said 3-4 weeks
Response from swann.comBy Josh V., Customer Service , October 24, 2019
The cameras are able to last up to 3 - 4 weeks without a charge. However, keep in mind this does vary from customers to customer depending on the cameras use.
Written by a customer while visiting swann.com
Customer Rating
4
Magnetic Mount for Swann SWWHD- INTCAM Wireless is Useless
on January 3, 2018
Posted by: Steve
The magnetic mount for the Swann SWWHD-INTCAM is useless. The camera is mounted property but the cameras magnetic ball mount keeps slipping down. Camera basic points towards the ground. Camera good. App ok, requires some refinement..like setting recording times.
Response from swann.comBy January 5, 2018
Hello Steven, We appreciate your feedback. We would encourage you to update to the latest firmware as there are fixes to some of your concerns.We would be happy to send you a new secure mount for your camera to fix the mounting issue.
Written by a customer while visiting swann.com