Customer reviews from philips.com
Philips Norelco - Bodygroom Electric Shaver - Gray
Average customer rating
4.3
(273 Reviews)
Rating breakdown 273 reviews
5 Stars
173
4 Stars
56
3 Stars
18
2 Stars
11
1 Star
15
88%of customers recommend this product.
(
197 out of
223)
Customer Reviews for Philips Norelco - Bodygroom Electric Shaver - Gray
Customer Rating
5
Happy With This Model
on March 31, 2023
Posted by: SalS.
Gender:Male
Surprising powerful through thick chest hair, while extremely easy on privates. The back attachment is very easy to use and works well. Nothing negative to say about how well it works.
Written by a customer while visiting philips.com
Posted by: Monkey man
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I like the fact to just one clipper with all of his attachments, does the job that used to take to.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Rudy444
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] The trimmer provides a close trim for my back, stomach and groin. I attach a guard to trim my underarms, legs, chest and arms. the trimmer has rounded edges to avoid skin cuts. The reason why I bought the trimmer was for the handle extension that allows me to trim my back. The trimmer head can be replaced when it wears out. Easy to clean and has a long battery life.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: dymondlvr
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Cuts really close to the skin, very smooth shave! Would highly recommend this shaver. My husband bought one, and now I want one!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: cpen36
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love the angles that this trimmer provides. Very easy to get all hair.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Allevan
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] It is fast charging, and it holds battery power very well.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Unhappy one
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] It pulls hairs and just cuts poorly. Very fisappointed
No, I would not recommend this to a friend.
Response from philips.comBy Tauseef Durvesh, Philips consumer care, May 30, 2023
Hello there,
Thank you for your feedback. We are sorry to hear about your experience with the Philips Norelco Bodygroom Series 5000.
We would request you to please follow the steps given ahead to get a close trim. It is important that the cutting element or trimming comb that you are using with your groomer is attached correctly to its body. If the attachments are not placed correctly, the groomer may not work or give the desired results. If you press the groomer too hard against your scalp or skin, you may accidentally change the settings to high or low or apply uneven pressure. This can result in uneven clipping. For the best trimming experience, make sure your groomer is in full contact with your skin and moves it gently and steadily. For best results, make sure that you trim your hair against the grain. When trimming your hair, it is important to keep in mind that your hair grows in different directions. Wet hair is more difficult to trim, as it tends to stick to your skin and can be missed by the device. Therefore, we advise clipping your hair when it is completely dry.
We hope this improves your experience. However, if the issue still persists or you have any additional questions, please get in touch via Social Media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thank you for your feedback. We are sorry to hear about your experience with the Philips Norelco Bodygroom Series 5000.
We would request you to please follow the steps given ahead to get a close trim. It is important that the cutting element or trimming comb that you are using with your groomer is attached correctly to its body. If the attachments are not placed correctly, the groomer may not work or give the desired results. If you press the groomer too hard against your scalp or skin, you may accidentally change the settings to high or low or apply uneven pressure. This can result in uneven clipping. For the best trimming experience, make sure your groomer is in full contact with your skin and moves it gently and steadily. For best results, make sure that you trim your hair against the grain. When trimming your hair, it is important to keep in mind that your hair grows in different directions. Wet hair is more difficult to trim, as it tends to stick to your skin and can be missed by the device. Therefore, we advise clipping your hair when it is completely dry.
We hope this improves your experience. However, if the issue still persists or you have any additional questions, please get in touch via Social Media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Flaco60
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Easy to use and clean. Does a great job trimming and removing body hair.
I would recommend this to a friend!
Written by a customer while visiting philips.com