Customer reviews from lg.com
LG - SIGNATURE 2.8 Cu. Ft. High-Efficiency Front-Load Washer and Electric Dryer Combo with Auto Dosing - White
Average customer rating
3.5
(62 Reviews)
Rating breakdown 62 reviews
5 Stars
30
4 Stars
6
3 Stars
8
2 Stars
2
1 Star
16
67%of customers recommend this product.
(
28 out of
42)
Customer Reviews for LG - SIGNATURE 2.8 Cu. Ft. High-Efficiency Front-Load Washer and Electric Dryer Combo with Auto Dosing - White
Customer Rating
5
Features are upredictably easy to understand of so
on August 9, 2019
Posted by: Yandel
from Los Angeles
[This review was collected as part of a promotion.] This item is now the top must have for my home this year.
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Louisa78909
from PA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I had the machine for almost a year now. I love the features and does fabulous jobs for washing and drying, saving me a lot of time and space! Until a month ago, the drain was not working, it took them twice to fix it and it was a pot holder dropped behind drum, not sure how that would happen. What makes me worry is, after they put it back together, there is this big gap between the rubber and drum next to my door, I'm worried something will drop in again one day. I hope the designers do better on preventing that, also LG train better maintaining professionals on how to fix this type of machine
I would recommend this to a friend!
Quality
3
Features
5
Value
4
Response from lg.comBy Jennifer, Social Media, May 25, 2022
Duly noted. Thank you for taking the time to provide your feedback. We will share this with our research and development teams for future improvements. ^Jennifer
Written by a customer while visiting lg.com
Posted by: Vianolavie
from New orleans
Verified Purchase:Yes
6 years now and still great. Love it with the kickstand for small loads. Saves money and water.
Pros: Quality, Style/Design, Performance
Quality
5
Features
3
Value
3
Response from lg.comBy Tanisha, social/lg, March 27, 2023
We appreciate you for being a part of the LG Family, feedback from our customers is our liquid gold. We value your opinions in order to continue to provide innovative technology and services that makes everyday a bit more convenient. Should you need us for any future issues or concerns reach out to us via Facebook or Twitter. Once there you may send us a private or direct message with your contact information and serial/model number of your unit so that we will be able to assist directly with back and forth conversation. We can also be reached by phone at (800) 243-0000 or @LGUSSupport. Thank you .~Tanisha
Written by a customer while visiting lg.com
Customer Rating
5
One unit washes and dries.. what more do you need?
on July 9, 2022
Posted by: Wkelser
from Colleyville TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] I Love this machine! One machine does it all. Would recommend
Pros: ease of use, Features/Settings
Quality
5
Features
5
Value
3
Written by a customer while visiting lg.com
Customer Rating
5
I wish I could buy all your washers
on September 2, 2018
Posted by: yurieu
from Brazil
If I could I'd have all LG washers, dryers, washer/dryers... They are so amazing, great design, quiet operation, and not to mention the heart touching end cycle song. I already have one so I'd be crazy if I'd buy another one. I wish I could have two models of each!
Pros: Style/Design, ease of use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
Bad bad bad
on January 14, 2020
Posted by: Moreno310
from Laredo Tx
[This review was collected as part of a promotion.] LG the worst washing machine that in the history of my almost 50 years I have had the worst experience taparte the most expensive buy this washing machine because I was told is the best has never washed well my clothes never told me at first you put a lot started to put half the clothes when it s upone it's heavy-duty but i've never cleaned my clothes well !!! Very bad experience and I would never recommend it for anything to the contrary whenever I can tell you not to buy that washing machine is the worst!!!
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy Chris, Customer Service, January 14, 2020
We hate to see you are unhappy with your washing machine and are having trouble getting your clothes clean. We would be happy to talk to you further about the issues you are having so we can see how we can best assist you with getting the best experience from this unit. For assistance, you can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
LiveChat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/ ^CP
Phone: 1-800-243-0000
LiveChat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/ ^CP
Written by a customer while visiting lg.com
Customer Rating
5
Great machine
on May 11, 2017
Posted by: Ladynikki66
from Wilmington, OH, United States
[This review was collected as part of a promotion.] Never loved a washier like I do this one I was lazy registering but it hasn't had any issues still don't . Wrote another review
Pros: Style/Design, Features/Settings, Performance, Quality, easy to use
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Alexuus
from Maine
Verified Purchase:Yes
[This review was collected as part of a promotion.] The washer is great and the technology is very good. It does take longer then the traditional washer and dryer, however it is nice to not have to try to remember to put the washed clothes into the dryer.
I do have one complaint, the design of the door that covers the laundry soap/softener container and the drain clean out is TERRIBLE! When you flip the door open, the door is in the way so you can't put a bucket under the clean out. If the door has to be there to make those that care about how it looks happy, put a shoot on the drain so that the water drains PAST the door. I had to make my own. And Yes, I do know that it has a drain hose, HOWEVER, if you have pets like I do the drain hose does not get all of the water out because the pet hair (human hair, maybe a stray tissue that was in your pocket) fills the drain filter basket and backs up and holds the water back. So when you pull that drain out, the basket comes with it and so does the hair which causes a FLOOD of water! This issue is NOT only because it is a washer/dryer combo, this is the design of the drain!
Pros: Style/Design, ease of use, Features/Settings
I would recommend this to a friend!
Quality
5
Features
4
Value
4
Response from lg.comBy ^DLI, LGE Social Media, March 3, 2021
Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane
Written by a customer while visiting lg.com