Customer reviews from whirlpool.com
Whirlpool - 5.8 Cu. Ft. Self-Cleaning Slide-In Gas Convection Range - Stainless Steel
Average customer rating
4.2
(114 Reviews)
Rating breakdown 114 reviews
5 Stars
68
4 Stars
24
3 Stars
9
2 Stars
7
1 Star
6
85%of customers recommend this product.
(
91 out of
107)
Customer Reviews for Whirlpool - 5.8 Cu. Ft. Self-Cleaning Slide-In Gas Convection Range - Stainless Steel
Customer Rating
4
Looks amazing
on February 27, 2021
Posted by: Sullyam
from Texas
[This review was collected as part of a promotion.] Overall this is a very good range. Looks very modern, does everything I ask it to do. There are a few annoyances though: it’s difficult to clean under the grates and the touch screen has a mind of its own if heat disappeared from the pan gets too close to it. Large pans on the front burners cause the touch screen to cycle through the menu creating this constant clicking. You just have to push the pan away from the touch screen after that. Minor but annoying.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great feature
on September 24, 2021
Posted by: Mike
[This review was collected as part of a promotion.] Love the gas stove and easy to use. Cooking with gas is better than electric
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
easy to use
on April 7, 2022
Posted by: none
from michigan
[This review was collected as part of a promotion.] we like everything except the oven is very hard to clean. the self cleaning system does not work at all
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Air fryer feature overated; griddle useless
on December 19, 2022
Posted by: Unhappy user
from McKinney TX
The air fryer is just convection oven with another name. I have tried different temperatures and foods with unsatisfactory results. Bought stand alone air fryer. The middle burner does not heat the griddle evenly even with preheating. The middle area is only place to cook pancakes even with preheating the griddle. No griddle was furnished with stove so used one from another brand. Wish I had stuck with other brand!
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Dissatisfied
on June 7, 2020
Posted by: LJSW
from Southern California
Installed this 2 months ago. Overall difficult to clean. It is difficult to keep the touch screen area clean. Difficult to clean even with the control panel lock on. We do not fry food. Can’t imagine cleaning up grease with this stove. The oven has been used normal amount of times for 2 months. It was barely dirty...normal splashes from cooking on the inside. I decided to use the self-clean feature to make sure it worked properly. What a joke! I ran the process twice and it is worthless. Nothing was removed or made it easy to clean. Thank goodness for Mr. Clean magic eraser and over an hour of scrubbing. Again, it wasn’t that dirty to begin with. Get rid of this system and go back to the high temperature self cleaning.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Cartwca, Social Care, June 12, 2020
Hey LJSW, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Whirpool App errors out
on June 14, 2018
Posted by: Tim S.
from 54027
Gender:Male
Was looking forward to getting this latest model Wi-Fi, Alexa enabled, Scan2Cook gas range ,,, Whirlpool app installed and "appeared" to set up my account ,,, Now Whirlpool app ERRORS out everytime I start it up.
I have UNinstalled/REinstalled the app several times, and app is still erroring out !!!
I can't really give you any STARS until I can get into the Whirlpool App !!
No, I would not recommend this to a friend.
Response from whirlpool.comBy bristsn, Social Care Team , June 15, 2018
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your range. We would like to inquire further about your review with you. Please respond back to this email address Whirlpool_Reviews@Whirlpool.com with your name, user ID#207919878 used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you.
We are sorry to learn of the concern you expressed regarding your range. We would like to inquire further about your review with you. Please respond back to this email address Whirlpool_Reviews@Whirlpool.com with your name, user ID#207919878 used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Knobs in front are dangerous
on March 16, 2023
Posted by: Amanda
from Florida
The knobs are so easily turned on. Every day it turns on and leaks gas. I would never recommend this stove, wish the knobs were on top
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 21, 2023
Thank you for sharing your insights with us, Amanda. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 285315.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
I hate his range.
on December 1, 2018
Posted by: tjcarst2
from Lincoln, NE
Gender:Female
I get locked out and cannot unlock the console. Nothing I do will unlock it. I cannot login using my smart phone app, but can login to the Whirlpool web site so I know my password. HATE THIS RANGE!! Serious programming update needed to both phone app and range program.
No, I would not recommend this to a friend.
Response from whirlpool.comBy wilsoae, social care, December 3, 2018
Hi tjcarst2, we would recommend resetting the Range by turning it off at the breaker for 3-5 minutes in order for the control panel to reset itself if you cannot manually unlock it using the controls. We'd be glad to look into the problem with logging into the Connect App. We ask that you email us at Whirlpool_Review@Whirlpool.com with the model and serial number as well as your contact information and the Review ID. We also ask that you provide us with a brief description of the problem. Thank you for the review!
Written by a customer while visiting whirlpool.com