Customer reviews from whirlpool.com
Whirlpool - 5.8 Cu. Ft. Self-Cleaning Slide-In Gas Convection Range - Stainless Steel
Average customer rating
4.2
(114 Reviews)
Rating breakdown 114 reviews
5 Stars
68
4 Stars
24
3 Stars
9
2 Stars
7
1 Star
6
85%of customers recommend this product.
(
91 out of
107)
Customer Reviews for Whirlpool - 5.8 Cu. Ft. Self-Cleaning Slide-In Gas Convection Range - Stainless Steel
Customer Rating
1
AVOID AT ALL COSTS
on September 1, 2019
Posted by: JCooper81
from Loudoun County, VA
Gender:Male
My wife and I bought this about a month ago during a kitchen remodel. It was working great although the burner's were running a little hot even though we had it on low. Fas forward to last night and the unit starts an update. 14 hours later it is still showing the hourglass sign signifying it is still updating. It's locked up completely and we've tried leaving it unplugged for 10 minutes to no avail. It's Labor Day weekend and we are supposed to be baking some dishes for a cookout. I have no idea what we are going to do now. What kind of %$&*(# company pushes a "major" update out over a holiday weekend?!
No, I would not recommend this to a friend.
Response from whirlpool.comBy stewakn, Social Care, September 13, 2019
Hey JCooper81, we value your time and would like to look into the concerns with your Range. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Written by a customer while visiting whirlpool.com
Customer Rating
4
gas range WEGA25H0H
on March 19, 2022
Posted by: Bill
from calgary
We got this range I September and overall we love it. a couple of issues though.
the control knobs have already lost their names. The HI, MED, LO names are only printed on and have now already rubbed off. The front-facing control is dangerous in the fact that if you lean against the dials, [if you are short and have a little bit of a tummy] the dial turns just enough to get the gas leaking but not enough to ignite the burner. Lastly I find it difficult and poor instructions on setting the time.
the control knobs have already lost their names. The HI, MED, LO names are only printed on and have now already rubbed off. The front-facing control is dangerous in the fact that if you lean against the dials, [if you are short and have a little bit of a tummy] the dial turns just enough to get the gas leaking but not enough to ignite the burner. Lastly I find it difficult and poor instructions on setting the time.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Whirlpool ! Hire a homeworkers as product testers!
on September 30, 2019
Posted by: Homeworker NY
from Long Island , NY
Gender:Male
[This review was collected as part of a promotion.] Do you notice big corporations lost a connection with their customers?
Yes. I could be a good product but it was never tested/used in regular house. Touch panel easy to touch by children?! Sharp edges?! Almost impossible for older people to see if they are turned on/off gas knobs?! Difficult to connect to WiFI ?! Glass panel on the top easy to get dirty?!! Range deeper in size than regular kitchen furniture?! Wish to get my money back or get hired by Whirlpool to help them to design their product to be PRACTICAL... :(
Yes. I could be a good product but it was never tested/used in regular house. Touch panel easy to touch by children?! Sharp edges?! Almost impossible for older people to see if they are turned on/off gas knobs?! Difficult to connect to WiFI ?! Glass panel on the top easy to get dirty?!! Range deeper in size than regular kitchen furniture?! Wish to get my money back or get hired by Whirlpool to help them to design their product to be PRACTICAL... :(
No, I would not recommend this to a friend.
Response from whirlpool.comBy stewakn, Social Care, October 16, 2019
Hey Homeworker NY, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Very nice looking
on July 18, 2019
Posted by: Kaby
from Three Rivers, MI
Gender:Female
[This review was collected as part of a promotion.] A dance!! Our other stove was 24 years old so I was excited to get new one.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
A little finicky
on January 31, 2021
Posted by: Davis
We bought this range about 9 months ago. We love the even cooking from the gas cook top and stove and some of the convenience features. The touchscreen display can be finicky with touch, and if you’re trying to clean up the stove while something is in the oven, do not wipe down the display or the system will reset and you’ll lose the oven temperature and cook time. Given the cost of the product, I’m disappointed to see the coating on the stove knobs is beginning to peel off and chip.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Could be great with a few improvements
on November 8, 2018
Posted by: tjcarst
from Lincoln, NE
Gender:Female
I wish the two large burners were not in the front. One front, one opposite side in back. I would not put two large pans side by side on the front burners.
I wish the storage drawer had a full width handle like the oven door. The little one looks cheap, and it would be easier to open the storage drawer if you could pull from both sides, not the middle. The identical stove with a different handle does have a larger handle. I am considering buying a full size handle and trying to find some blanks to fill the holes from the smaller handle if I remove it.
A software bug perhaps? About once every week the clock reverts to GMT. Last month it would be off by 5 hours, now after daylight savings has ended, it is 6 hours off.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Like it and don’t.
on January 9, 2019
Posted by: Lori543
from Canandaigua, Ny
Gender:Female
[This review was collected as part of a promotion.] We switched to gas from electric and I have to say that I love the way it cooks. The problem I have with this model is the computerized control panel. Since we received it about 6 months ago, the panel has frozen twice. Once was a simple breaker reboot, but the second requires a tech visit . I had downloaded the app in case there was a problem with the panel, but , unfortunately, when the panel freezes it also knocks the stove offline.
I’m addition, it doesn’t seem to “hold” the date and time settings and have had to change that several times.
I hold my breath every time we have a dinner party. Not a big fan of the technology, but l donlike the stove— when it’s workimg.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love Love Love It!
on October 1, 2020
Posted by: Food4me
from White Mountains, AZ
[This review was collected as part of a promotion.] I purchased this range on 9/22/20 and so far it has not disappointed. The features are outstanding. I have recently moved to the mountains and I was having a tough time cooking due to the elevation and the age of the range that was in the house when I purchased it. This new range has lots of features my old range didn't. I love the assisted cooking feature which is amazing (no more under done or half burnt food). The cooking method feature allows you to bake or set it to convection mode (this is a really nice feature). It also has wifi which is a great especially when you are multitasking. I love the electronic readout which is also very user friendly. In all I am very happy with my purchase.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com