Customer reviews from whirlpool.com
Whirlpool - 6.4 Cu. Ft. Self-Cleaning Slide-In Electric Convection Range - White
Average customer rating
4
(527 Reviews)
Rating breakdown 527 reviews
5 Stars
248
4 Stars
133
3 Stars
82
2 Stars
19
1 Star
45
75%of customers recommend this product.
(
338 out of
452)
Customer Reviews for Whirlpool - 6.4 Cu. Ft. Self-Cleaning Slide-In Electric Convection Range - White
Customer Rating
3
It just doesn't meet my expectations
on April 2, 2019
Posted by: dougv
from Summerville, SC
Gender:Male
I've had this oven for six months and it's time to give some feedback. First, I have no problem with the heating, cooking, baking, convection features. None, it works as well as any other range in this category. The features I have a problem with are minor but these affect me daily. First, of all the things that bother me, are the knobs. yes, the knobs. The single/double/triple and LO/HI indicators on the knobs, both color and font size, should contrast not blend, with the knob color. I admit my eyes have gotten worse in recent years, but, even with my glasses on, I find it difficult to determine which setting I am using: WP could have done a better job of making the print bolder and/or adding color for functionality instead of aesthetics. Second, the WIFI drops too easily (so much so, that I stopped using the function). And, when it does drop, you have to reset it- there is no memory stored, no battery back up. An inconvenience, but, if I am away from home, have everything planned ahead, food in the oven, and expecting to turn on or monitor progress using the app, I lose that ability if my wifi drops. Third, the touch screen can be too sensitive (I'm not sure how you can make it less sensitive, but, the feature requires a learning curve). For instance, if I have the oven on and my stove top is dirty (maybe the marinara splattered some sauce on the touch pad) and I wipe it clean, I can inadvertently and unknowingly turn off my oven. Even worse, if my wife comes by and wipes it clean, she won't realize she just turned-off the oven (yup, happened once, but not to much detriment). Again, you work around these nuisances, but, nonetheless, they are nuisances and I would have purchased another range had I paid closer attention to these details. Otherwise, the range works well. Burners burn, oven roasts/convects/broils and with four burners plus a warming zone, there is no shortage of space for pots. And, with the coordinating slim line OTR microwave, it's a very attractive set up. I'd still have trouble recommending it and would highly suggest shoppers to shop around or at least be aware of what I've experienced.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Not Happy!!!
on December 3, 2019
Posted by: Cash67
from Clinton KY
Haven’t even had this stove for one month, but sincerely regret purchasing this model. The control knobs are difficult to read. I was told by my retailer that it was my lighting, but I see many others have lodged same complaint. The control panel is driving me CRAZY!!! It goes off at the slightest touch and has to be turned on again. Cooktop is difficult to keep clean. I only wish this stove had been out of stock when I ordered it. Paid $1,400 for it. Looks good, but the design is flawed. So disappointed with this purchase. Should be able to return it for a different stove!!! DO NOT BUY THIS STOVE!!!
No, I would not recommend this to a friend.
Response from whirlpool.comBy ontivm, social care , December 9, 2019
Hey Cash67, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love it
on November 15, 2021
Posted by: Kathy
from Saskatoon
[This review was collected as part of a promotion.] I love it. I just wish the sound was louder when the timer rings.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
awesome range
on June 8, 2018
Posted by: tamil
from Suamico, Wi
Gender:Female
[This review was collected as part of a promotion.] Love my new range! Heats up fast. Still have to set
up the wifi , great feature to start oven if you are not home:)
up the wifi , great feature to start oven if you are not home:)
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Both good and bad features
on December 13, 2022
Posted by: Jan61
from Illinois
[This review was collected as part of a promotion.] This oven has good and bad features. The good is that is bakes food very evenly. I use the confection all the time. I am an avid baker. I have not used the air fryer yet. The cook top works as would be expected. I love the instant heat. It also is a very nice looking appliance. Once we installed it the broiler was not working. The repair went very easily and was fixed in one day. A code had been tripped and the repairman needed to reset the code. Now for the bad and for me this is a deal breaker. Had I know this ahead of time, I would not have bought this range. The Aqualift cleaning system is a joke. It does not work on oil or any splashing on the glass, side and top. I am 61 years old and for the first time in over 30 years am getting on my hands and knees to clean and scrub by hand. Upon researching after purchase, I quickly found that this is an ongoing problem with this system. I also have had a great deal of problems getting the smart features to work with Alexa. I spent days searching the internet to see why it wasn't working and finally found a site that gave me commands that appear to work most of the time. The biggest thing is that you have to command Alexa to "tell whirlpool" without this command at the front of your command, nothing works. Also, once the oven is on, you cannot change the temp without turning it off and back on to the new temp. I know this is a lot of information but with the price point as high as it is for this range, I just wish I would have know some of these issues ahead of time and hopefully this will help someone in making their decision .
Written by a customer while visiting whirlpool.com
Customer Rating
3
Not up to the expectations.
on February 24, 2019
Posted by: vausha
from Mi
Gender:Female
[This review was collected as part of a promotion.] I bought this unit a month ago. I rated poor for ease of use and performance. The LCD screen doesn't
The prints on the control knob are not very legible, big or bright print and makes it more worse since it's hidden below the LCD Console surface.
The middle burner meant for only 'warm' is a absolute waste. I wish there was one big burner at the rear.
LCD screen malfunctions, the screen freezes quite often and I cannot turn on the oven. Also, to turn off the oven, there isn't proper indication that the oven is turned off. Also the timer alarm is very inaudible. The surface on LCD console and the stove top is very hard to clean.
The prints on the control knob are not very legible, big or bright print and makes it more worse since it's hidden below the LCD Console surface.
The middle burner meant for only 'warm' is a absolute waste. I wish there was one big burner at the rear.
LCD screen malfunctions, the screen freezes quite often and I cannot turn on the oven. Also, to turn off the oven, there isn't proper indication that the oven is turned off. Also the timer alarm is very inaudible. The surface on LCD console and the stove top is very hard to clean.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Spacious oven
on July 14, 2022
Posted by: Petunia
from Fairmont, WV
[This review was collected as part of a promotion.] I like the stove, but every time I enter the model number & serial number online to look at the manual, it says no such model number is listed. I have tried several times & methods, but still no results. Not happy at all
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
love the digital keypad and all the options
on October 2, 2018
Posted by: Masis
from Belleville in Canada
Gender:Female
[This review was collected as part of a promotion.] Love all the options the touch panel and the assisted cooking is super. Also very happy with the aqualift cleaning technology.
Buyers need to be familiar with keypad and computer or iPhone use to feel comfortable with the stoves features.
Buyers need to be familiar with keypad and computer or iPhone use to feel comfortable with the stoves features.
I would recommend this to a friend!
Response from whirlpool.comBy MALULBY, CA SOCIAL CARE , October 4, 2018
Hello Masis,
Congratulations on your new acquisition, we appreciate your feedback. If you have any additional questions, do not hesitate to contact us at canadasocial@whirlpool.com, mentioning the model and serial information of the device, telephone number, and the reference ID211376392.- Thank you! Yvette
Congratulations on your new acquisition, we appreciate your feedback. If you have any additional questions, do not hesitate to contact us at canadasocial@whirlpool.com, mentioning the model and serial information of the device, telephone number, and the reference ID211376392.- Thank you! Yvette
Written by a customer while visiting whirlpool.com