Customer reviews from whirlpool.com
Whirlpool - 6.4 Cu. Ft. Self-Cleaning Slide-In Electric Convection Range - White
Average customer rating
4
(527 Reviews)
Rating breakdown 527 reviews
5 Stars
248
4 Stars
133
3 Stars
82
2 Stars
19
1 Star
45
75%of customers recommend this product.
(
338 out of
452)
Customer Reviews for Whirlpool - 6.4 Cu. Ft. Self-Cleaning Slide-In Electric Convection Range - White
Customer Rating
4
Screen and surface
on December 22, 2023
Posted by: WTVLT Rehab
[This review was collected as part of a promotion.] I wish there was a lock screen and you had to touch a button before using the touch screen features. It is too easy to accidently push buttons when walking by or standing at the stove. The top of the stove scratches easily if pots/pans are not lifted of the surface. Other than that, this is a nice stove.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great range
on January 6, 2024
Posted by: Cook T
[This review was collected as part of a promotion.] I am loving my new range! It's everything I could have hoped for. The features are great as well.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
digital display for oven is nice.
on January 14, 2024
Posted by: cm123
from cedar rapids, iowa
[This review was collected as part of a promotion.] bought this a month ago. Only thing digital is the oven settings, front knobs are cheap plastic should have been digital like my 8 year old stove that replaced this. Top heating elements seem to taking longer to heat. Is more for looks than functionality. No proof setting. lowest temp is 150 degrees.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Poor Electronic Features
on February 5, 2024
Posted by: Doesn't operate correctly
[This review was collected as part of a promotion.] When the cook top is cleaned the control panel starts to act up. On one occasion the panel locked up and I had to shut the breaker to rest
Response from whirlpool.comBy Whirlpool Team, Consumer Care, February 8, 2024
Thank you for sharing your insights with us, Doesn't operate correctly. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 478482.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Like the convection oven & time conversion
on February 28, 2024
Posted by: Knot 2
from Abbotsford, BC
[This review was collected as part of a promotion.] Delivered in Dec / So far so good / the only thing I don't like is that it is hard to keep the black top cleaning & shinny.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Oven controls defective upon delivery
on March 7, 2024
Posted by: sue22
from Powassan, ON
[This review was collected as part of a promotion.] We have lived in our new house for 7 weeks and have been without an oven. The stove top works fine, but we get an error message when attempting to use the oven. The local repair Technician was out 2 weeks ago and determined it needed a new motherboard. Came out today to install and found Whirlpool had shipped the incorrect part to them. We will now have to wait another couple of weeks for a new part and to reschedule another visit. The local Technicians are wonderful and very sympathetic to our problem. This is all on Whirlpool.
No, I would not recommend this to a friend.
Response from whirlpool.comBy CA SOCIAL CARE, March 8, 2024
Hi! We are very sorry to hear about this. We would like to review your file and see how we can assist. Kindly send us an e-mail at Canadasocial@Whirlpool.com with your model and serial number, your phone number, and your review ID (278849002). We look forward to hearing from you! -Justine
Written by a customer while visiting whirlpool.com
Customer Rating
4
Can’t see the settings
on March 9, 2024
Posted by: Cindy
from Hamilton
[This review was collected as part of a promotion.] I am enjoying the range however we are struggling to see the writing on the knobs. It’s very faint and you have to bend over and put glasses on to see the settings.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Looks great, but the touch screen is poor quality
on March 26, 2024
Posted by: KC85
[This review was collected as part of a promotion.] I bought this unit in September and already needed to have it serviced (after 7 months). The touch screen has issues with burn-in and not working.
Response from whirlpool.comBy CA SOCIAL CARE, March 28, 2024
Hello, KC85! We are so sorry to hear this has happened. We do not intend for any of our customers to have to experience these types of issues! If there is anything further we can assist with, please send us an email at canadasocial@Whirlpool.com with your model and serial number, your phone number, and your review ID (279377411). Take care! -Justine
Written by a customer while visiting whirlpool.com