Customer reviews from whirlpool.com
Whirlpool - 6.4 Cu. Ft. Self-Cleaning Slide-In Electric Convection Range - White
Average customer rating
4
(527 Reviews)
Rating breakdown 527 reviews
5 Stars
248
4 Stars
133
3 Stars
82
2 Stars
19
1 Star
45
75%of customers recommend this product.
(
338 out of
452)
Customer Reviews for Whirlpool - 6.4 Cu. Ft. Self-Cleaning Slide-In Electric Convection Range - White
Customer Rating
4
Nice range but touchpad can be painful
on November 6, 2023
Posted by: LadyLou
from Port Perry, ON
[This review was collected as part of a promotion.] It’s a nice looking range and works well. If the touchpad for the oven is locked (which it needs to be to clean the surface), it is EXTREMELY difficult to unlock it (and several people tried so it’s not a single user issue). I had a service call for another issue, the service person said that it’s a very common complaint… he showed me EXACTLY where your finger needs to be and the light touch required- it’s taken lots of practice but I finally have it! I think a sticker put on the touchpad referring to a video of how to operate it would save a lot of frustration (and maybe service calls).
I also find the glass top marks very easily, so any spills have to be removed immediately.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Looks nice!
on November 6, 2023
Posted by: Stove
[This review was collected as part of a promotion.] Glad to get a range with exactly the features I wanted.
The ‘water’ oven cleaning doesn’t seem to do the trick. The manual says not to use commercial oven cleaners, so how do I get this clean?
The burner buttons offer many options, but are a little confusing at first, with so many options available on each button.
It does seem to perform well in all required functions. Will do a more comprehensive review later.
The ‘water’ oven cleaning doesn’t seem to do the trick. The manual says not to use commercial oven cleaners, so how do I get this clean?
The burner buttons offer many options, but are a little confusing at first, with so many options available on each button.
It does seem to perform well in all required functions. Will do a more comprehensive review later.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Nice range
on November 11, 2023
Posted by: Sioux
from Cranbrook
[This review was collected as part of a promotion.] I like it mostly BUT the touch screen is so sensitive that I often inadvertently turn it off when wiping up a spill or stirring a pot.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Not great
on November 14, 2023
Posted by: DebiG
from Sydney NS
[This review was collected as part of a promotion.] This was delivered mid September. Not thrilled. Takes along time to heat and just as long to cool. Every time I go near the top it activates. There is no external plug, so this makes it difficult to uses appliances on stove. The user instructions were not clear especially for the air fry feature.
Even this form wasn’t simple.
Even this form wasn’t simple.
No, I would not recommend this to a friend.
Response from whirlpool.comBy CA SOCIAL CARE, November 15, 2023
Hello, DebiG! We are very sorry to hear that you are not satisfied with your Whirlpool range. Thank you for taking the time to contact us about the problems you have been having with your appliance. We understand that it is disappointing to have a major appliance fail to meet your needs and expectations, and we sincerely apologize for that happening to you! You are a valued Whirlpool customer and we want to help you! Please email us at canadasocial@Whirlpool.com with the model number, serial number, your best contact number, and review ID (275367123). We look forward to hearing from you and hope you have a wonderful day! Thank you! - Justine
Written by a customer while visiting whirlpool.com
Customer Rating
4
Smart features may be overkill for some
on December 5, 2023
Posted by: Rose
[This review was collected as part of a promotion.] I had my kitchen totally renovated and this slide-in range was installed on my new counter. It has a lot of bells and whistles which, frankly, I'm not sure I want or need. Connecting this to the wi-fi in my house proved difficult, so my daughter purchased a mesh wi-fi system and, with that installed, she was finally able to connect the range - so this could be a drawback for some and this range seems to be designed for busy, working people who will use the oven's smart features - e.g., remotely begin pre-heating oven, etc. However, I am intrigued by the aqualift oven cleaning and want to use that feature.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Expensive stove that has easily breakable features
on December 15, 2023
Posted by: neilbeforezod
Very meh stove:
1. The burners are very touchy. Changing the nob a little changes the burners from too cold to burning.
2. The touch screen on a stove is a terrible idea. Spill anything on it, it starts going crazy. Slightly dirty, the touch screen doesn't work, touch screen goes out, you can't use the oven.
1. The burners are very touchy. Changing the nob a little changes the burners from too cold to burning.
2. The touch screen on a stove is a terrible idea. Spill anything on it, it starts going crazy. Slightly dirty, the touch screen doesn't work, touch screen goes out, you can't use the oven.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, December 19, 2023
Hello neilbeforezod,
Thank you for your review. We regret to hear that your Electric Range is not living up to your standards. If you have any questions or concerns with your Range please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case # 450183.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Electric Range is not living up to your standards. If you have any questions or concerns with your Range please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case # 450183.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
on December 19, 2023
Posted by: okoven
[This review was collected as part of a promotion.] Not very clear on the knobs hard to get the burner to work.....
it takes 20 minutes to preheat oven
not clear on just setting the oven temp. just a key pad...
it takes 20 minutes to preheat oven
not clear on just setting the oven temp. just a key pad...
Response from whirlpool.comBy CA SOCIAL CARE, December 21, 2023
Hello! Thank you for taking the time to review your Whirlpool appliance. We want to be a brand you can trust! Should you have any questions or concerns about your product, please feel free to send us an email at canadasocial@whirlpool.com. Kindly provide us with your model and serial number, your phone number, and your review ID (276448641). Thank you! -Justine
Written by a customer while visiting whirlpool.com
Customer Rating
5
Smart stove😎
on December 21, 2023
Posted by: Dolly
[This review was collected as part of a promotion.] Excellent range! Was a bit insecure about the features, thought I’d have to go to “stove school”, to learn how to use it. But easy and I love it!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com