Customer reviews from whirlpool.com
Whirlpool - 6.4 Cu. Ft. Self-Cleaning Slide-In Electric Convection Range - White
Average customer rating
4
(527 Reviews)
Rating breakdown 527 reviews
5 Stars
248
4 Stars
133
3 Stars
82
2 Stars
19
1 Star
45
75%of customers recommend this product.
(
338 out of
452)
Customer Reviews for Whirlpool - 6.4 Cu. Ft. Self-Cleaning Slide-In Electric Convection Range - White
Customer Rating
2
Not too impressed.
on March 24, 2021
Posted by: Bridgitte
from Winnipeg
I bought this last year for a kitchen renovation. I, like so many others am struggling with cleaning the ceramic top - I thought this one would be easier than the last but it is not. I have followed all instructions and still cannot get the top clean. In addition to the stove top, the oven is also difficult to keep clean despite the self cleaning option. The walls of the oven do not clean well. I scrub and scrub with the scrub pad given and I still cannot remove the stain. The oven glass is also a challenge. The oven fan runs for extended periods of time after the oven is shut off - I'm not sure if this is normal, however, Ive had to unplug my oven tonight to stop this. I will be contacting whirlpool for assistance in the am. I have to say, these tech ovens are not simple like the old days. My last whirlpool oven/stove was simple and lasted forever aside from the ceramic stove top (the worst!). Im disappointed but I am hoping whirlpool is going to help me when I call tomorrow. I would have loved to have bought gas but that is way out of my price range. Seems like we are stuck with these ceramic stove tops that never get clean!!
No, I would not recommend this to a friend.
Response from whirlpool.comBy THOMPA16, CA SOCIAL CARE , April 7, 2021
Hello, Bridgitte!
We are so very sorry to hear that you are not completely satisfied with your Whirlpool range. Thank you for taking the time to reach out to us with your concerns about the challenges you have had with cleaning the range. Please accept our apologies, as we understand that it is indeed disappointing to have an appliance fail to meet your needs and expectations. You are a valued Whirlpool customer and we want to help you! Please email us at canadasocial@whirlpool.com with the model number, serial number, your best contact number, and review ID 243772811. We look forward to hearing from you and hope you have a fantastic day! Thank you, - Andrea
We are so very sorry to hear that you are not completely satisfied with your Whirlpool range. Thank you for taking the time to reach out to us with your concerns about the challenges you have had with cleaning the range. Please accept our apologies, as we understand that it is indeed disappointing to have an appliance fail to meet your needs and expectations. You are a valued Whirlpool customer and we want to help you! Please email us at canadasocial@whirlpool.com with the model number, serial number, your best contact number, and review ID 243772811. We look forward to hearing from you and hope you have a fantastic day! Thank you, - Andrea
Written by a customer while visiting whirlpool.com
Customer Rating
3
Poor feature designs
on March 30, 2021
Posted by: Carl
from Montreal, Quebec
We live in Montreal and purchased this oven a month ago. We never in our wildest imagination thought that this oven would not allow to change the temperature during the baking process. On March 29, the agent gave me some instructions on how to fix this problem but it did not resolve this. I was on the phone for at least 35 minutes. Called again on March 30, this time the agent was rude and obnoxious, telling me twice that you do not typically change the temperature when baking a cake. If you want to do that, you need to go back to the old style coil oven. I did not mention anything about baking a cake, I want to know how I can adjust the temperature when the oven is ON. I called back again and another agent told me to go in front of the oven because she had worked on ovens but not this particular and to tell her what I saw. I also told her that the other agent was rude and that I wish to file a complaint. As we are waiting for the oven to reach the temperature she looks to see who I was talking to and laughs and calls the girl's name and tells me that she worked with her and that she is nice and that she is going to have a talk with her. I doubt this! In the end, we are told that we have to turn it off and turn it on again to change the temperature. My statement is that I made to her if we had have known this 3 weeks ago before it was delivered we would not have purchased this.
No, I would not recommend this to a friend.
Response from whirlpool.comBy THOMPA16, CA SOCIAL CARE , April 7, 2021
Greetings, Carl!
We are so very sorry to hear about the unfortunate experiences you have had with your oven and with trying to obtain service. Please accept our sincere apologies, as it is never our intention to leave a valued customer feeling less than satisfied, and we are so very sorry that has happened to you. You are a valued Whirlpool customer and we want to help you! Please email us at canadasocial@whirlpool.com with the model number, serial number, your best contact number, and review ID 243950506. We look forward to hearing from you and hope you have a marvelous day! Thank you, - Andrea
We are so very sorry to hear about the unfortunate experiences you have had with your oven and with trying to obtain service. Please accept our sincere apologies, as it is never our intention to leave a valued customer feeling less than satisfied, and we are so very sorry that has happened to you. You are a valued Whirlpool customer and we want to help you! Please email us at canadasocial@whirlpool.com with the model number, serial number, your best contact number, and review ID 243950506. We look forward to hearing from you and hope you have a marvelous day! Thank you, - Andrea
Written by a customer while visiting whirlpool.com
Customer Rating
5
My Review for 6.4 cu. ft. Smart Slide-in Electric
on April 7, 2021
Posted by: Eric
from Oviedo, FL
[This review was collected as part of a promotion.] So far so good. Controls are fantastic and accurate. Able to fine tune some recipres with the new oven, and the true convection function works as advertised.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Sleek look
on April 9, 2021
Posted by: Andy
[This review was collected as part of a promotion.] Had to buy a new range since my old one bit the dust. Looked around and found this to be the perfect match to go with our slim whirlpool over the range microwave. Highly recommend
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Frozen bake and so easy cleaning and also convect
on April 11, 2021
Posted by: Peggy
from Nova Scotia
[This review was collected as part of a promotion.] I bought this about 4months now and just live it..
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Nice clean looking
on April 15, 2021
Posted by: Dave
from Ottawa Ontario
[This review was collected as part of a promotion.] Very happy with the looks and it's features haven't had a chance to use all of them yet but enjoying it so far
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Electric Range
on April 26, 2021
Posted by: GmaC
[This review was collected as part of a promotion.] Haven't had long, so still getting used to an electric range, after having gas. Love the cleanliness, but have to be careful about spills and keeping it clean. Also, takes longer to heat up as opposed to a gas range, that is a learning curve. Also have not used any of the WiFi features. Oven seems to work fine.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features
on April 26, 2021
Posted by: Nonamecat
from Chester Basin, Nova Scotia
[This review was collected as part of a promotion.] I like the convection option and the prompts that are available to make it easier to use.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com