Customer reviews from bosch-home.com
Bosch - 800 Series 1.6 Cu. Ft. Built-In Microwave - Stainless Steel
Average customer rating
3.3
(55 Reviews)
Rating breakdown 55 reviews
5 Stars
24
4 Stars
7
3 Stars
3
2 Stars
5
1 Star
16
69%of customers recommend this product.
(
29 out of
42)
Customer Reviews for Bosch - 800 Series 1.6 Cu. Ft. Built-In Microwave - Stainless Steel
Customer Rating
1
Display is Defective! Very poor quality
on October 22, 2020
Posted by: Peter
We purchased our brand new home 3 years ago that is complete with Bosch appliances. The microwave display is hardly visible even with brightest display. Very disappointing quality and I see here and elsewhere online that this our experience is not unique. Such poor quality from a supposedly premium brand. Bosch should stand behind their products.
Written by a customer while visiting bosch-home.com
Customer Rating
1
Repaired Multiple Times
on September 23, 2021
Posted by: Stephen
We bought this product believing that Bosch was top quality and they would back their products. Completely and utterly wrong.
We have had to repair this unit MULTIPLE times. First the screen began to dim to the point where it was impossible to see. SECOND, the fuse blew because the door hinge seemed to stick. After this, we had to open the door gently. THIRD, now it does not actually heat.
I will NEVER buy another Bosch product again. This product was only 5 years old and I feel completely jipped. Technicians will not touch a microwave combo unit (we were not made aware of this).
No, I would not recommend this to a friend.
Response from bosch-home.comBy CM, CS, September 23, 2021
Hi Stephen, thanks for bringing this to our attention and we’re sorry to hear you’ve been experiencing issues with your microwave. We have added a link to our service locater here: https://www.bosch-home.com/us/owner-support/repair-service. If you have service questions, please feel free to call our 24/7 customer service team at 800-944-2904.
Written by a customer while visiting bosch-home.com
Customer Rating
1
Screen Dimmed
on October 3, 2021
Posted by: trev151
Product worked as a normal microwave for much more than average price of a microwave but screen failed 2 years in. I wouldnt buy anything bosch ever again other than dishwasher for having over 12k in their appliances.
No, I would not recommend this to a friend.
Response from bosch-home.comBy CM, CS, October 4, 2021
Hi trev151, thanks for bringing this to our attention and we’re sorry to hear you’ve been experiencing issues with your microwave. We have added a link to our service locater here: https://www.bosch-home.com/us/owner-support/repair-service. If you have service questions, please feel free to call our 24/7 customer service team at 800-944-2904.
Written by a customer while visiting bosch-home.com
Customer Rating
4
Lot of functions
on March 9, 2022
Posted by: RJdV
[This review was collected as part of a promotion.] There are so many functions that I'm still figuring out the best settings for everything. The microwave so far though seems to take 2x as long as a specific microwave oven but that might be because I haven't fully figured out how this device works yet, it's not super intuitive so I'm in the process of memorizing the manual
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
It's a Bosch
on March 13, 2023
Posted by: Steve792
i expected the best and we feel like we have it
Written by a customer while visiting bosch-home.com
Customer Rating
1
Terrible
on June 28, 2023
Posted by: Rachelle
The display went dim in 2018 and the control panel was replaced. Now the microwave is completely dead. I'm defiinely disappointed that this expensive built-in microwave doesn't last.
No, I would not recommend this to a friend.
Response from bosch-home.comBy CM, CS, June 29, 2023
Hi Rachelle, we apologize this has been your experience, and we appreciate you bringing it to our attention. If service is needed, please click this link for authorized service in your area: https://bit.ly/3fACuUW. If you have more questions, please call our Customer Support at 800-944-2904 for real-time assistance. We hope this information helps, and thank you for choosing Bosch.
Written by a customer while visiting bosch-home.com
Customer Rating
5
Replacement unit
on February 8, 2025
Posted by: Microwave
This unit replaces original unit purchased 3/2022
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com