Customer reviews from Char-Broil, LLC
Char-Broil - Gas and Charcoal Grill - Black/Chrome
Average customer rating
3.9
(17 Reviews)
Rating breakdown 17 reviews
5 Stars
7
4 Stars
6
3 Stars
1
2 Stars
2
1 Star
1
70%of customers recommend this product.
(
7 out of
10)
Customer Reviews for Char-Broil - Gas and Charcoal Grill - Black/Chrome
Customer Rating
2
No help from CB
on June 6, 2025
Posted by: Joe88
from Memphis
Gender:Male
Level of expertise:Intermediate
Length of ownership:1 week
Emailed question about grease pan catch part number no response.
No, I would not recommend this to a friend.
Response from Char-Broil, LLCBy Alex, Customer Care, August 13, 2025
"We’re sorry to hear that your experience didn’t live up to your expectations. We value your feedback and are committed to making improvements. Feel free to contact us at 1-866-239-6777 so we can better understand your concerns."
Written by a customer while visiting Char-Broil, LLC
